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4 Written questions

3 Multiple choice questions

  1. one way of dealing with conflict that promotes finding ways to meet the needs of conflicting parties and respecting their relationship
  2. occurs when discordant ideas or feelings are expressed or experienced between two interdependent parties
  3. conflict style showing a preference for coming out ahead in the conflict at the expense of the other party

3 True/False questions

  1. relational conflictconflict resulting from disagreements over ideas, information, reasoning, or evidence


  2. collaborationconflict style showing a preference for working with the other to find a solution that pleases both parties


  3. nominal group techniqueconflict style showing a preference of giving a little and gaining a little to manage the issue


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