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4 Written questions

3 Multiple choice questions

  1. a technique that alternates between individual work and group work to help a group hear from every member when discussing a controversial issue
  2. conflict style describing a person's unwillingness to confront or engage in conflict
  3. occurs when discordant ideas or feelings are expressed or experienced between two interdependent parties

3 True/False questions

  1. accommodationconflict style describing a person's willingness to engage in conflict; however, she or he backs away from the conflict by giving in to appease the other party


  2. competitionconflict style showing a preference for coming out ahead in the conflict at the expense of the other party


  3. principled negotiationone way of dealing with conflict that promotes finding ways to meet the needs of conflicting parties and respecting their relationship


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