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4 Written questions

3 Multiple choice questions

  1. one way of dealing with conflict that promotes finding ways to meet the needs of conflicting parties and respecting their relationship
  2. occurs when discordant ideas or feelings are expressed or experienced between two interdependent parties
  3. conflict style showing a preference for coming out ahead in the conflict at the expense of the other party

3 True/False questions

  1. nominal group techniqueconflict style showing a preference of giving a little and gaining a little to manage the issue


  2. task conflictconflict resulting from disagreements over ideas, information, reasoning, or evidence


  3. collaborationconflict style describing a person's willingness to engage in conflict; however, she or he backs away from the conflict by giving in to appease the other party


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