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4 Written questions

3 Multiple choice questions

  1. conflict style showing a preference for coming out ahead in the conflict at the expense of the other party
  2. conflict style showing a preference for working with the other to find a solution that pleases both parties
  3. occurs when discordant ideas or feelings are expressed or experienced between two interdependent parties

3 True/False questions

  1. principled negotiationone way of dealing with conflict that promotes finding ways to meet the needs of conflicting parties and respecting their relationship


  2. relational conflictconflict resulting from disagreements over ideas, information, reasoning, or evidence


  3. nominal group techniqueconflict style showing a preference of giving a little and gaining a little to manage the issue


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