5 Written questions
4 Matching questions
- How does the technical view of organizations fall short of understanding the full impacts of information systems in a firm?
A) It sees information systems as a way to rearrange the inputs and outputs of the organization.
B) It sees capital and labor as primary production factors.
C) It sees the inputs and outputs, labor and capital, as being infinitely malleable.
D) It sees the organization as a social structure similar to a machine.
- Wal-Mart's continuous replenishment system allows it to
A) provide mass customization.
B) provide an efficient customer response system.
C) strengthen customer intimacy.
D) achieve economy of scale.
- A firm can exercise greater control over its suppliers by having
A) more suppliers.
B) fewer suppliers.
C) global suppliers.
D) local suppliers.
- AutoNation's analytic software that mines customer data with a goal of enabling the building of automobiles that customers actually want can be categorized as using information systems for which competitive strategy?
A) low-cost leadership
B) product differentiation
C) focus on market niche
D) customer intimacy
- a B
- b C
- c A
- d D
5 Multiple choice questions
5 True/False questions
A virtual company
A) uses the capabilities of other companies without being physically tied to those companies.
B) uses Internet technology to maintain a virtual storefront.
C) uses Internet technology to maintain a networked community of users.
D) provides entirely Internet-driven services, or virtual products.
Answer → C
In the strategy of product differentiation, information systems are used to enable new products and services.
Answer → TRUE
The use of Internet technologies allows companies to more easily sustain competitive advantage.
Answer → FALSE
According to agency theory, the firm is viewed as a(n)
A) unified, profit-maximizing entity.
B) task force organization that must respond to rapidly changing environments.
C) entrepreneurial endeavor.
D) "nexus of contracts" among self-interested individuals. → A
A(n) ________ is an activity at which a firm excels as a world-class leader.
Answer → core competency