| Term | Definition |
|---|
| FAA HQ | DC |
| FAA Training Facility | Oklahoma City |
| FAA Test Facility | Atlantic City |
| Facilities that make up the NAS | ARTCC control towers FSS TRACON |
| flight plans, briefings | FSS |
| coordinating and directing the safety of the NAS | ATO |
| accident investigation, aviation medicine, standards | Aviation Safety |
| 1st time certificate of convenience and necessity authorized | 1938 |
| created certificate of convenience and necessity | Civil Aeronautics Act |
| NTSB created under DOT | 1966 |
| NTSB made independent | 1974 |
| causes 60% of accidents | human factors |
| LF= | RPM/ASM |
| obligation to do a job properly | fixed responsibility |
| right to get the job done | lines of authority |
| process of getting the product of the air carrier to the consumer | air carrier marketing |
| marketing mix | product place promotion price |
| satisfies target group | product |
| getting product to target group | place |
| telling the target group about the product | promotion |
| fair and reasonable | price |
| ATA | Air Transport Association |
| NBAA | National Business Aircraft Association |
| GAMA | General Aviation Manufacturers Association |
| AOPA | Aircraft Owners and Pilots Association |
| Paris Convention (Year) | 1919 |
| each nation owns airspace above its territory | Paris |
| Warsaw Convention (Year) | 1929 |
| first convention pertaining to liability | Warsaw |
| Chicago Convention (Year) | 1944 |
| established five freedoms | Chicago |
| operating certificate | 121 |
| certificate of convenience and necessity (fitness) | 401 |
| PESTE | political economical social technological environmental |
| elasticity determined by | price and demand |
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