Bureaucracy and Public Policy
Order by
39 terms
Terms | Definitions |
|---|---|
 communication | a process whereby information is channeled by a sender to a receiver through some medium |
| instrumental | purposeful or goal directed |
| psychological | emotional state of the sender |
| incidental | without awareness |
| downward communication | directives; task information;feedback;sense of mission |
| upward communication | feedback; warning; key stakeholders; morale and performance |
| lateral communication | coordination; sharing; multidisciplinary; emotional support |
| Gatekeeper | any individual in a position through which messages must pass plays the role of gatekeeper to some extent |
| boundary spanner | an individual whose interactions include numerous contacts in the external environment |
| opinion leader | a person who has "the ability to informally influence other individuals attitudes or behavior in a desired way with relative frequency. |
| liaison | an individual who connects communication subsystems or networks in the organizaiton. |
| 2 standards of controlling | responsiveness competence |
| administration dichotomy | Study of the similarities and differences of the two in order to analyze the disparities and/or likenesses between the two seemingly opposite fields. |
| legislative veto and consultations | favorite tool prior to 1983 supreme court ruling as one-house vetoes as unconstitutional |
| legislation | defines & limits |
| budgeting | control over resources |
| oversight | information gathering and review |
| informal contacts | advise |
| ombudsman | high public recognition & esteem, investigate complaints, resolute citizen-bureaucracy problems, typically address minor issues/abuses |
| noncompliance | citizens refuse to comply with public policy |
| applyby | characteristics of an ethical administrator. Assume responsibility; deal with people, sense of urgency, good listener, resourceful, self confident, teamwork |
| bailey | optimism, courage, fairness tempered by charity |
| not black or white, but shades of gray | bailey |
| grounded in puralism | individual is the best judge of self-interest; not expressed=not important |
| individual group linkage | interest group and political participation, group administrator linkage |
| Weberian model | hierarchical organized model with formal rules and regulations. power flows from the top down. decisions are technical in nature. rational unbiased decision-making. |
| decision clusters | budget, revenue & expenditure process, balance, implementation |
| budget process | how will the budget choices be made? |
| revenue process | how much income will be availabe and from where? |
| expenditure process | which programs will get what? |
| balance | how will revenues and expenditures be balanced? |
| implementation | how will the budget be put into operations? |
| Scientific Management | Workload evenly shared between the workers and management with management performing the science and instruction and the workers performing the labor, each doing "the work for which is was best suited" |
| Frederick Taylor | began the era of modern management |
| case study six | how a city slowly drowned-chapter 8 in stillman |
| case study seven | the shooting at colombine high school-chapter 9 stillman |
| case study eight | torture and foreign policy- chapter 15 stillman |
| case study nine | death of a sky satellite program-chapter 12 stillman |
| case study ten | geroge tent and the last great days of the CIA-chapter 16 stillman Resigned after falsely claiming that Iraq has weapons of massive destruction. |
First Time Here?
Welcome to Quizlet, a fun, free place to study. Try these flashcards, find others to study, or make your own.