| Term | Definition |
|---|
| Maslow's hierarchy of needs | Physical- Food clothing, Safety- Avoidance of harm, Social- Acceptance of People, Esteem- Recognition-Pat on the back, Self Realization- Reaching potential |
| Maslow's focus | Unsatisfied Need can influence behavior, Needs are arranged in priority, Satisfy each level before next level, If not satisfied at any level, the need will become priority again |
| Satisfied need | Do not continue to motivate human behavior according to Maslow |
| Herzberg's Two-Factor Theory | • Hygiene Factors (sometimes referred to as maintenance) – Lead to dissatisfaction, Motivators – Lead to motivation and job satisfaction. |
| Hygiene Factors – External | Salary, Job security, working conditions, status, Company Policies |
| Based on McClellan's theory | • Managers should identify and encourage the development of their high achievers. |
| McClelland reveals | High Achievers solicit feedback. |
| The reinforcement theory | Associated with BF Skinner |
| McGregor suggested | • Theory Y as a philosophy of management with a positive perception of subordinate potential for work |
| Motivation Factors – Internal | Achievement, recognition, responsibility, advancement, work itself, possibility of growth |
| McGregor suggested | • Theory Y as a philosophy of management with a positive perception of subordinate potential for work |
| The reinforcement theory | Associated with BF Skinner |
| Based on McClellan's theory | • Managers should identify and encourage the development of their high achievers. |
| Types of Reinforcement | positive, avoidance, extinction, punishment |
| organizational quality of work | QWL |
Combine with other sets
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