1.
artifacts: accessories used for decoration and identification, offer clues to who we are
2.
channel discrepancy: words and actions don't match, the nonverbal communication is more likely to be believed than the verbal communication
3.
chronemics: is the study of how people perceive the use of time
4.
contact cultures: depend on touch
5.
contradicting: conveying the opposite of your verbal message
6.
deception: individuals with good nonverbal communication skills may practice this, with good or bad intentions
7.
haptics: depends on the relationship with the communication partner
8.
immediacy: can be created with several nonverbal behaviors
9.
kinesics: the way gestures and body movements send various messages, include emblems, illustrators, regulators, adaptors and affect displays
10.
masking: is a facial management technique whereby we replace an expression of true feeling with one appropriate for a given interaction
11.
noncontact cultures: may even tend to avoid touch
12.
nonverbal codes: the set of communication symbols
13.
nonverbal communication: is the process of intentionally or unintentionally signaling meaning through behavior other than words
14.
oculesics: is the study of the use of the eyes in communication settings
15.
paralanguage: how we pause, the speed and volume of our speech, and the inflections we use are vocal messages
16.
proxemics: the study of the way we use and communicate with space, depends on the cultural environment and is defined by four specific spatial zones: intimate, personal, social, and public
17.
public-private dimensions: ...
18.
regulating: coordinating verbal interaction
19.
repeating, complementing, and accenting: nonverbal communication reinforces verbal communication in three ways
20.
substituting: replacing words
21.
territoriality: is the claiming o fan area, with or without legal basis, by regular occupation of the area
22.
time orientation: gives clues to the importance that person ascribes to the event or interaction
23.
vocalizations: paralinguistic cues that give information about the speaker's emotional or physical state, such as laughing, crying, or sighing