| Term | Definition |
|---|
| Rational | Trying to convince a person using reason, logic or facts. |
| Inspirational | Trying to build enthusiasm or confidence by appealing to others emotions, ideals or values. |
| Consultation | Getting others to participate in a decision or change. |
| Ingratiating Tactics | Acting humble or friendly or making someone feel important before making a request. |
| Personal Appeals | Referring to a friendship any loyalty when making a request. |
| Exchange | Reminding someone of past favors or offering to trade favors. |
| Coalition | Getting others to support your efforts in persuasion. |
| Pressure | Using demands, threats, or intimidation. |
| Legitimating | Basing request on your authority or right, organizational rules or policies, or express support from superiors. |
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