Types of Scheduling Methods

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scheduling matrix

identifies a pattern of working and nonworking hours for the medical office.

stream scheduling

each patient is given a predetermined appointment time based on status and needs.

wave scheduling

assigns a group of patient appointments to the top of each hour. Assumes that not everyone will be on time.

modified wave scheduling

schedules patients at regular intervals within a given hour, example every 15 minutes.

cluster scheduling

groups similar procedures at the same time or day of the week, example all physicals will be thursday afternoons.

double-booking

scheduling two patiens in the same time slot for the same provider.

Open office hours

all patients are walk-ins and are seen in the order in which they arrive.

chronic

continual or persistent conditions

acute

a sudden onset of symptoms such as sore throats, ear infections

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