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5 Written Questions

5 Matching Questions

  1. Operations Mangers
  2. Decision-Making Skills
  3. Controlling
  4. Tactical Plans
  5. Intermediate Goals
  1. a Process of monitoring a firm's performance to make sure that it is meeting its goals
  2. b The ability to define problems and to select the best course of action
  3. c Goal set for a period of one to five years into the future
  4. d Are shorter-term plans for implementing specific aspects of the company's strategic plans
  5. e Responsible for ensuring that operations processes create value and provide benefits to customers

5 Multiple Choice Questions

  1. Creation of a broad program for defining and meeting an organization's goals
  2. Process of scanning the business environment fro threats and opportunities
  3. Goal derived directly from a firm's mission statement
  4. Management process of determining what an organization needs to do and how best to get it done
  5. Strategy at the business-unit or product-line level focusing on improving a firm's competitive position

5 True/False Questions

  1. Middle ManagersImplement the strategies and work toward the goals set by top managers

          

  2. Top ManagersImplement the strategies and work toward the goals set by top managers

          

  3. Crisis Managementthe process of planning, organizing, leading, and controlling an organization's financial, physical, human, and information resources to achieve its goals

          

  4. Technical SkillsThe skills needed to perform specialized tasks

          

  5. Operational PlansResponsible for ensuring that operations processes create value and provide benefits to customers

          

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