What is the difference between those who do well and those who truly excel?
Extra 5% Effort
What does W.I.T. stand for?
Whatever it takes
How long does it take for someone to form a first impression of you?
How long does it take to reverse a bad first impression you have made?
20 additional visits
When talking to a person for the first time, how many times should you use the person's name in conversation?
The Qualities of someone seeking personal mastery
*Leaders want to be all that they can be
*They are growing
*They are committed to learning and to education
*They want their lives to make a difference in the world
*They have a very clear idea of the person they want to become
What is the Hamburger Bun Method?
1. Tell us what you are going to say.
2. Then Say it.
3. And tell us what you just said.
When doing speeches, what should you work hardest on writing and memorizing?
Your opening and closing lines
What is self-concept?
The way we see ourselves or what I think about myself
What are the three ways that self-concept is formed?
Social Experiences, Social Comparisons, and Reflected Appraisals
What are social experiences?
*What others tell us about ourselves
*How they treat us
*Starts as a newborn...
What are social comparisons?
*Our abilities vs. their abilities
*My looks vs. her looks etc.
*Ex. "I'm smart because I got a better grade!"
What are reflected appraisals?
*What we think others are thinking about us
*Ex. "Those cheerleaders must think I'm a dork."
We tend to hear the negatives more loudly than the positives.
We tend to base out self-concept on our performance
What is self-confidence?
The product of a positive self-concept
What is reframing?
taking a negative thought or event, finding a new perspective in how to deal with it, and moving forward.
Cues that people notice in a first impression
*Dress and Grooming
*Tone of Voice
*Level or Relaxation