| interpersonal conflict | expressed struggle that occurs when people cannot agree on a way to met their needs and achieve their goals |
| interdependent | dependent on eachother; one person's actions affect another |
| pseudoconflict | conflict triggered by a lack of understanding and miscommunication |
| simple conflict | conflict that stems from different ideas, definitions, perceptions, or goals |
| ego conflict | conflict that is based on personal issues; conflicting partners attack eachother's self-esteem |
| expressive conflict | conflict that focuses on issues about the quality of the relationship and managing interpersonal tensions and hostility |
| instrumental conflict | conflict that centers on achieving a particular goal and less on relational issues |
| constructive conflict | conflict that helps build new insights and establishes new patterns in a relationship |
| destructive conflict | conflict that dismantles rather than strengthens relationships |
| conflict style | pattern/approach you use to manage disagreement with others |
| avoidance | backing off and trying to side step conflict |
| accomodation | giving in to the demands of others |
| competition | stresses winning a conflict at the expense of the other person involved |
| compromise | attempt to find middle ground |
| collaboration | other-oriented to achieve positive solution for all |
| negotiation | exchange proposals and interact with another to create understanding and agreement to achieve a goal |
| BATNA | Best Alternative to a Negotiated Agreement |
| Gunny Sacking | bringing up problems from past to use against partner |
| "I" Language | statements using "I" to express how a speaker is feeling |