Quizlet

Flashcards: Chapter 6 Midterm Study Guide

Instructions

  1. Print this webpage. If you can, set your printer to Grayscale for faster printing.
  2. Fold each page down the middle along the solid vertical line.
  3. Cut along the dotted horizontal lines.
  4. Optional: Use tape, glue, or staples to hold the two sides of each flashcard together.

This will print 2 pages (5 terms/page). This box will be automatically hidden when printing. Return to Set Page

A good time to build open and positive communication in the workplace is found in which stage of conflict?adjustment
Jumping to conclusions often causes false conflicts.true
The trick to handling conflict is to put the emotional energy generated by conflict toward a constructive solution.true
The use of a negative technique to solve a conflict may escalate the conflict.true
Ego conflicts are damaging to relationships.true
Withdrawal is a positive way to handle any type of conflict.false
Avoiding a person, changing the subject, or quitting a job are examples of which negative way to handle conflict.withdrawal
The poorest way to handle a conflict is through aggression.true
The easiest type of conflict to solve is _____?simple
Values and beliefs you have placed on certain aspects of your life may not be the same as those of others. This may cause ____?conflict