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5 Written questions

5 Matching questions

  1. Organizational development (OD)
  2. Job posting
  3. Prescreening interview
  4. Yield ratios
  5. Johnson v. Santa Clara County Transportation Agency
  1. a Process of enhancing the effectiveness of an organization and the well-being of its members through planned interventions.
  2. b Type of interview that is useful when an organization has a high volume of applicants for a job and face-to-face interviews are needed to judge prequalification factors.
  3. c Court ruling that endorsed using gender as one factor in an employment decision if underrepresentation is shown and if the affirmative action plan is not a quota system.
  4. d Ratios that can help quantify recruitment efforts.
  5. e Internal recruiting method that allows current employees the chance to respond to announcements of positions.

5 Multiple choice questions

  1. Systems management philosophy that states that every organization is hindered by constraints that come from its internal policies.
  2. Set of behaviors encompassing skills, knowledge, abilities, and personal attributes that are critical to successful work accomplishment.
  3. Differences in characteristics of people; can involve personality, work style, race, age, ethnicity, gender, religion, education, functional level at work, etc.
  4. Principles of conduct within an organization that guide decision making and behavior.
  5. Use of alternative recruiting sources and workers who are not regular employees; also known as flexible staffing.

5 True/False questions

  1. Secondary researchUses data already gathered by others and reported in various sources.


  2. Performance standardsExpectations of management translated into behaviors and results that employees can deliver.


  3. Job group analysisPart of affirmative action plan that lists all job titles that comprise each job group having similar content and responsibilities, wage rates, and opportunities for advancement.


  4. MotivationFactors that initiate, direct, and sustain human behavior over time.


  5. ApplicationGroup of persons or objects or a complete set of observations or measurements about which one wishes to draw conclusions.


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