| Term | Definition |
|
ABC |
The following steps are part of what business process? 1. Identify Trigger 2. Define Process Flow (Current and Future) 3. Gather Cost Drivers 4. Compare Processes |
|
ABC |
Activity Based Costing |
|
Calculates the Cost For ABC |
The following formula does what? volume x time x cost |
|
total process cost |
For Activity Based Costing, this is the sum of all the BOXes, from the various cost centers. |
|
TCO |
Total Cost of Ownership - Analysis to find the lifetime costs of purchasing, operating and changing. NOT complete cost / benefits analysis |
|
Trigger |
"A car accident initiates a claim process" would be an example of what? |
|
Cost Drivers |
Time, Volume (per year), Cost (Resources per minute) |
|
TCO |
Economic Model is made of ... |
|
Financial Model |
Balancing between immediate costs and long term investments, includes ROI, NPV and ratios |
|
Simple ROI |
(Gain - Investment Costs) / Investment Costs. Financial metric of the value of a business investment |
|
ROI |
[Benefits - Costs / Costs + Risks] x 100 |
|
Payback Period |
[Investment Amount / Annual Cashflow] = How long it takes to recover the cost |
|
Break Even Analysis |
The Payback Peroid is also known as ____ |
|
Payback |
Most Popular Financial Modelling Tool |
|
Net Present Value |
Difference Between the cost of an investment and return on investment measured in today's $. NPV > 0; accept project |
|
IRR |
Internal Rate of Return |
|
Internal Rate of Return |
If IRR > Cost of Capital, ACCEPT project |
|
NPV Formula |
Sum of Each year of ([PV / ((1 + rate)^time)] - Capital Outlay ) |
|
TCO |
Centralize Support, have education and training, streamline purchasing, standardize technology, strat. alignment lowers what? |
|
Business Case |
Business objectives, Opportunites / Threats, Proposed Actions, Constraints |
|
Business Case Methods |
Define scope of a project, define scope of product / solution, scenario analysis, major assumptions, Economic Model, Estimated Benefits |
|
Cost and Benefit Analysis |
Using the Payback periods, NPV, and ROI creates a... |
|
Risk Analysis |
Identify Risks, gauge probability, estimate impact, find strategy |
|
Portfolio Management |
When an asset is held in a portfolio it is less risky then held in isolation. This is part of ______ |
|
Expected Return |
Weighted Average = (Rate of Return on Portfolio * Rate of Return on Stock ) for each asset in the portfolio generates what measurement? |
|
Aligning Business and IT |
Business has multiple and competing goals and strategies; business constantly adopting; it capabilities take time to build. How does one accomplish this? |
|
Aligning Business and IT |
The following steps are associiated with which process? 1. Business Goals and Strat. 2. IT Goals and Strat. 3. It Investment Portfolio 4. Infrastructure |
|
Why companies invest in IT |
1. Informational 2. Strategic 3. Transactional 4. Infrastructural |
|
Strategic |
Increase sales, market position: SUSTAINABLE COMPETITIVENESS |
|
Informational |
Increase Control, Better Info and Integration: BETTER DECISION MAKING |
|
Transactional |
Cut costs / Increase throughput: IMPROVE EFFICIENCY |
|
Infrastructure |
Business Integration / Standardization: MAXIMIZE ROI AND FLEXIBILITY |
|
Life Cycle of IT |
1. Form Strategic Initiative (increase sales) 2. Then Informational (better management) 3. Transactional (Reduce Costs) 4. Infrastructure (shared service for industry) |
|
Strategic Context |
Strategic Intent, Current Strategy, Business Goals (SCB) |
|
Strategic Intent |
Specification of long term, stable goals |
|
Current Strategy |
How a firm specifies it will do business today |
|
Business Goals |
From SI and CS |
|
Alignment |
Harmony between IT portfolio and 3 constructs of strategic context |
|
Reach |
Single BU --> Anyone Anywhere |
|
Range |
Send Message / Access to Data / Simple Transaction / Complete Transaction |
|
Strength |
SWOT: Attributes of an organization that are helpful to fulfill an objective. |
|
Weakness |
SWOT: Attributes of an organization that are harmful to an objective. |
|
Strengths, Weaknesses |
SWOT: Internal-based conditions of an organization. |
|
Internal |
SWOT: Strengths and Weaknesses are this. |
|
Opportunities |
SWOT: External conditions helpful to achieving the objective |
|
Threats |
SWOT: External conditions harmful to achieving the objective |
|
Opportunities, Threats |
SWOT: External-based conditions of an objective |
|
External |
SWOT: Opportunities and Threats are this. |
|
Primary |
PVC: Inbound Logistics, Processing, Distribution, Sales / Marketing, Service |
|
Secondary |
Human Resources, Partnerships, Technology, Firm Infrastructure |
|
Inbound Logistics, Processing, Distribution, Sales / Marketing, Service |
PVC: The primary cost centers. |
|
Human Resources, Partnerships, Technology, Firm Infrastructure |
PVC: The secondary cost centers. |
|
substitute products, new entrants, competitive rivalry, bargaining power of suppliers, bargaining power of consumers |
P5F: The Five Forces. |
|
No |
When a car part company controls much of the industry, is it an attractive industry to enter for a car company? |
|
Suppliers |
When a car part company controls much of the industry, what power is there? |
|
Threat of New Entrants |
Profitable markets create attraction to other companies. This is from: |
|
Cost Leadership |
PGS: This strategy is all about efficiency, the production of large amounts of standardized products. |
|
Differentiation |
PGS: This strategy is about creating a product perceived as unique, and this uniqueness adds value to the consumer. |
|
Segmentation |
PGS: This strategy is focused on a few select markets. Focus / Niche strategy. Small firms. |