 | Term | Definition |
| |
A good time to build open and positive communication in the workplace is found in which stage of conflict? |
adjustment |
| |
Jumping to conclusions often causes false conflicts. |
true |
| |
The trick to handling conflict is to put the emotional energy generated by conflict toward a constructive solution. |
true |
| |
The use of a negative technique to solve a conflict may escalate the conflict. |
true |
| |
Ego conflicts are damaging to relationships. |
true |
| |
Withdrawal is a positive way to handle any type of conflict. |
false |
| |
Avoiding a person, changing the subject, or quitting a job are examples of which negative way to handle conflict. |
withdrawal |
| |
The poorest way to handle a conflict is through aggression. |
true |
| |
The easiest type of conflict to solve is _____? |
simple |
| |
Values and beliefs you have placed on certain aspects of your life may not be the same as those of others. This may cause ____? |
conflict |
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