Quizlet
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| 1-1 of 1Flashcard sets with a 'emotional labor' term meaning '_______ is the effort, planning, and control needed to express organizationally desired emotions during interpersonal transactions.' | |||
|---|---|---|---|
| # | Title | Terms | Date |
| 1 | organizational behaviorby zhongguohua88 | 86 terms | October 4, 2009 |