Flashcard sets with a 'emotional labor' term meaning 'effort put forth by service workers who have to overtly manage their own emotional displays as part of the requirements of the job.'

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1-1 of 1Flashcard sets with a 'emotional labor' term meaning 'effort put forth by service workers who have to overtly manage their own emotional displays as part of the requirements of the job.'
# Title Terms Date
1MKT 444 Exam 1by jb321706133 termsOctober 12, 2009
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