Flashcard sets with a 'emotional labor' term meaning 'jobs in which employees are expected to display certain feelings in order to satisfy organizational role expectations.'

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1-1 of 1Flashcard sets with a 'emotional labor' term meaning 'jobs in which employees are expected to display certain feelings in order to satisfy organizational role expectations.'
# Title Terms Date
1Speech - Chapter 8by fncyit28 termsOctober 13, 2008
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