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20 terms

Management Chapter 1

STUDY
PLAY
management
the attainment of organizational goals in an effective and efficient manner through planning, organizing, leading, and controlling organizational resources
planning
defining goals for future organizational performance and deciding on the tasks and resources needed to attain them
organizing
assigning tasks, grouping tasks into departments, and allocating resources to departments
leading
the use of influence to motivate employees to achieve the organization's goals
controlling
monitoring employees' activities, keeping the organization on track toward its goals, and making corrections as needed
organization
a social entity that is goal directed and deliberately structured
effectiveness
the degree to which the organization achieves a stated goal
efficiency
the use of minimal resources- raw materials, money, and people- to produce a desired volume of output
performance
the organization's ability to attain its goals by using resources in an efficient and effective manner
conceptual skill
the cognitive ability to see the organization as a whole and the relationships among its parts
human skill
the ability to work with and through other people and to work effectively as a group member
technical skill
the understanding of and proficiency in the performance of specific tasks
top managers
a manager who is at the top of the organizational hierarchy and is responsible for the entire organization
middle managers
a manager who works at the middle levels of the organization and is responsible for major departments
project manager
a person responsible for coordinating the activities of several departments on a full-time basis for the completion of a specific project; also, refers to a manager responsible for a temporary work project that involves the participation of people from various functions and levels of the organization
first-line manager
a manager who is at the first or second management level and is directly responsible for overseeing the production of goods and services
functional managers
a manager who is responsible for a department that performs a single functional task and has employees with similar training and skills
general managers
a manager who is responsible for several departments that perform different functions
role
a set of expectations for one's behavior
interim managers
a manager who is not affiliated with a specific organization but works on a project-by-project basis or provides expertise to organizations in a specific area