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pd 115 week 1
Terms in this set (52)
Engage in a profession, engage in in some specific occupation for pay.
To consider the patient's welfare and to be kind
Bodily posture showing mood, action or manner.
Showing feelings or thoughts, disposition or opinion
To be trustworthy and reliable
People should be able to count on you
Willingness and ability to work independently
Able to be adaptable Improvise.
Ability to respond to unexpected situations without losing composure, Adaptable.
Ethics is a set of values
Life experiences mold this set of values
Health care has ethics
Good ethical behavior will have a positive impact on the medical professional
2 types of communication: verbal and nonverbal
Good communication means good outcomes
A Mission Statement Is based on your personal values and beliefs. Assists in choosing an appropriate destination in life
There is no set format for a Mission Statement
It can be bullet points, list, series of paragraphs or a self addressed letter
Perform a variety of tasks, dependable, function in a crisis, adaptable and flexible.
being relating to, or involving relations between persons
The state or fact of being diverse; difference; unlikeness.
The position or function of a leader, a person who guides or directs a group: He managed to maintain his leadership of the party despite heavy opposition. Synonyms: administration, management, directorship, control, governorship, stewardship, hegemony.
Health Insurance Portability and Accountability Act
The act of criticizing usually unfavorably, seeking encouragement rather than criticism.
a: the quality or state of being a person
b: personal existence
A person who likes to work quality behind the scenes.
Enjoys public speaking, but not do the work to get the info.
Do not just assume someone will complete that task, make sure it get done.
What are the 8 guidelines respectful communication?
1 Courteous, 2 maintain Professionalism 3 Acknowledges others person 4 Don't interrupt 5 guard privacy 6 Avoid gossip 7 Show interest 8 remain Calm.
What are 4 things that promote good health?
Good nutrition, regular exercise, Rest.
What are the 7 personal qualities that any professional should possess?
Empathy, Attitude, Dependability, Initiative, Flexibility, Desire to learn, Physical Attributes, Ability to communicate
What are 10 tips on how to receive criticism?
Stay calm, Establish open environ, be open to nonverbal cues, listen, don't justify, ask for clarification, focus on problem, ask for feedback, focus on the solution, Apologize
What does being apart of a successful team require?
Honest motivated, dependable, reliable, Show Initiative, Accept responsibility and follow through on commitments.
What do you need to understand in order to write a mission statement?
Requires the individual to identifies the personal values that guide their action. Personal values consist of our beliefs about whats important in life and our understanding of right from wrong.
What are some things that promote culture understanding of diversity?
1) Put fear aside because people frightened by what they don't understand 2) listen to others people point of views 3) Ask. 4) Avoid Stereotypes 5) Don't judge people by appearances 6) Explore different cultures, 7) learn others value systems 8) Look at common areas.
What do physical attributes include?
Appearance- Fresh and wholesome
Good hygiene, healthy shin, hair, teeth nails.
What are some things that body language tells us?
defensiveness, nervousness, cooperation, (Power, confidence), (weakness, insecurity), Frustration.
Desire to learn?
Willingness to continually learn and grow
Ability to communicate?
Develop the ability to communicate well verbally and non verbally with patients
Ethics is a system of values each individual has that determines perceptions of right and wrongdoing
Tips on how to receive criticism?
Establish an open environment
Be open to nonverbal cues
focus on the problem
focus on the solution
Ask for clarification
The American Hospital association formalized is writing in the?
"Patients Bill of Rights"
Pay attention to detail =
Good Organizational skills
Be Patient and tactful =
Be willing to perform a variety of task =
Be able to work quickly and accurately =
Good Organizational skills
Be able to spot flaws or imperfections quickly =
Be able to read and understand,
Reason logically, and use good judgment.
Be able to prioritize =
Be able to organize =
Time management/Good Organizational
Be able to do Precision work =
Hand Eye Coordination
Be able to =
function under stress
Be adaptable and flexable =
Be Dependable =
Be able to communicate effectively =
Have respect for the rights, privacy and property of others =
Be accountable/responsible for owns action =
Be able to establish and maintain effictive working and public relationships with?
Patients, Patients Family, Doctors and staff
Be able to understand and utilize the nessary equipment =
Ber willing to continue to learn =
Open Minded Team player, Professionalsim
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