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5 Written questions

5 Matching questions

  1. Humanistic Theory
  2. Exempt employees
  3. Subcontractor
  4. Autocratic
  5. the role of a manager
  1. a views themselves as sole decision maker
    gives orders and expects to be obeyed
    little concern for the opinion of others
    dictates tasks to be accomplished
    believes that employees will understand this approach
  2. b combo of scientific, human relation, participative, and TQM
    Open communication and commitment to common goals
    managers become leaders
    concern for ROI
  3. c Salaried employees
  4. d getting people to what there supposed to
  5. e Cannot work for you regularly and is hired on an as needed basis

5 Multiple choice questions

  1. X
  2. strictly by the book
    relies on rules and regulations acts like a police officer
    employees are permitted zero discretion
    little to no flexibility
  3. 1. what happened
    2. why did it happen
    3. what did you learn
    4. what can you do so it doesn't happen again
  4. output of the people supervised
    the quality and quantity of the products and services produced
    meeting the needs of the employees
  5. focus shifted from work to people: emphasis on the importance of workers as individuals
    workers give a sense of belonging
    happy employees=productivity

5 True/False questions

  1. laissez-faireviews themselves as sole decision maker
    gives orders and expects to be obeyed
    little concern for the opinion of others
    dictates tasks to be accomplished
    believes that employees will understand this approach

          

  2. what is the only thing that mattersto support the customers and the employees that serve them

          

  3. Working supervisormanages hourly employees. Focus on supervision and management

          

  4. Non exempt employeesare covered by Federal and state wages and hour laws. They are hourly employees that are guaranteed min wage and overtime

          

  5. Scientific management theoryfocus on work
    best way theory
    applies scientific approach to human performance
    standardization of work procedures, methods, tools, and conditions
    resulting in consistency of product and services