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5 Written questions

5 Matching questions

  1. what is the only thing that matters
  2. How to prevent boomerang management theory
  3. Autocratic
  4. With theory Y people who become committed to objectives fulfill what inner personal needs
  5. 4 questions that turn a mistake into a learning environment
  1. a views themselves as sole decision maker
    gives orders and expects to be obeyed
    little concern for the opinion of others
    dictates tasks to be accomplished
    believes that employees will understand this approach
  2. b 1. promote those that want it
    2. put them with people they haven't worked with before
  3. c 1. what happened
    2. why did it happen
    3. what did you learn
    4. what can you do so it doesn't happen again
  4. d to support the customers and the employees that serve them
  5. e Self-respect
    Independence
    Achievement
    Recognition
    Status
    Growth

5 Multiple choice questions

  1. motivate employees through appealing to workers self intrest
    influence employees by exchanging work for wages
    does noit build on the employees need for meaningful work or tap into their creativity
  2. X
  3. Salaried employees
  4. manages hourly employees. Focus on supervision and management
  5. are covered by Federal and state wages and hour laws. They are hourly employees that are guaranteed min wage and overtime

5 True/False questions

  1. the role of a managerpeople have an a natural dislike for work and will avoid it as much as possible
    people must be coerced, controlled, directed, and threatened with punishment to get work down
    people prefer to be led, avoid responsibility and lack ambition

          

  2. Managerial/Professional Skill BankAnalytical
    Conceptual
    Technical
    Human

          

  3. Transformtional leadersmotivate employees through appealing to workers self intrest
    influence employees by exchanging work for wages
    does noit build on the employees need for meaningful work or tap into their creativity

          

  4. Theory Xwork is as natural as play or rest
    they will work of their own accords towards objects which they feel committed

          

  5. TQM theory/participate theoryall levels of employees and managers work as a team toward the continuos quality improvement of services and products for guests

          

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