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5 Written questions

5 Matching questions

  1. Human relations theory
  2. Autocratic is what type of theory
  3. 4 questions that turn a mistake into a learning environment
  4. Exempt employees
  5. what is the only thing that matters
  1. a 1. what happened
    2. why did it happen
    3. what did you learn
    4. what can you do so it doesn't happen again
  2. b Salaried employees
  3. c X
  4. d to support the customers and the employees that serve them
  5. e focus shifted from work to people: emphasis on the importance of workers as individuals
    workers give a sense of belonging
    happy employees=productivity

5 Multiple choice questions

  1. a supervisor that performs the tasks of hourly employees. focus on work rather than employees
  2. theory y
  3. manages hourly employees. Focus on supervision and management
  4. work is as natural as play or rest
    they will work of their own accords towards objects which they feel committed
  5. When a worker of a group becomes manager and looks at it from a workers point of view instead of a managers point of view

5 True/False questions

  1. Transformtional leadersappeal to the higher order needs of the employee to reach beyond themselves and do more than they considered possible
    act as coach and mentor
    lead by example
    communicate and inspire employees about the misson goals, and objectives of the organization
    provide workers with meaningful, interesting, and

          

  2. the role of a managergetting people to what there supposed to

          

  3. Managerial/Professional Skill Bankappeal to the higher order needs of the employee to reach beyond themselves and do more than they considered possible
    act as coach and mentor
    lead by example
    communicate and inspire employees about the misson goals, and objectives of the organization
    provide workers with meaningful, interesting, and

          

  4. Theory Xwork is as natural as play or rest
    they will work of their own accords towards objects which they feel committed

          

  5. Humanistic Theoryfocus shifted from work to people: emphasis on the importance of workers as individuals
    workers give a sense of belonging
    happy employees=productivity