20 terms

CIS265 Ch 13 - Quiz

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Terms in this set (...)

Which of the following protects your computer from brownouts or sags?

degaussing
GPU
surge protector
UPS
UPS
Which of the following is true about moving a hard drive from a non-working computer to a working computer for the purposes of accessing the data on the drive?

you must install the drive in a drive bay
you must manually assign a drive letter
you must have an Administrator password before you can access the data on the drive
the drive must be initialized before you can access it
Correct you must have an Administrator password before you can access the data on the drive
If you see an error message that reads "Processor thermal trip error", what is the likely problem?

the power supply is inadequate
the processor has overheated
the processor has failed
a memory module might be bad
the processor has overheated
If you suspect your system is overheating, how can you determine the CPU temperature?

in Windows, go to System Information
the CPU has a temperature display screen
press a room thermometer on the top of the CPU
go into BIOS setup and find the CPU screen
go into BIOS setup and find the CPU screen
Which of the following is NOT a recommendation for physically protecting your equipment?

install air filters over the front or side vents of the case
if you won't be using the computer for several weeks, leave it turned off
make sure cables are tied up and out of the way
don't turn on a computer that is much colder than room temperature
if you won't be using the computer for several weeks, leave it turned off
What can you conclude if you heard one short beep during system boot?

a video problem
a memory error
all POST tests passed
a keyboard controller problem
all POST tests passed
What is the likely problem if you see small white, black, or colored spots on your LCD screen?

brightness needs to be adjusted
the LCD is not getting sufficient power
the resolution it set too high
you have dead or stuck pixels
you have dead or stuck pixels
While troubleshooting a monitor or video problem, what can you conclude if you hear one beep during the boot and you see a blank screen?

there is an error with the BIOS video system
the video drivers are probably bad
BIOS has successfully completed POST
the video card is probably bad
BIOS has successfully completed POST
Under what circumstances might you need to rebuild a RAID volume?

after you format the disk for the first time
after you replace a failed disk
when you restore a backup
when you add a new disk to the system
after you replace a failed disk
What can be the result of a missing standoff?

a short on the motherboard
the computer boots, but can't connect to the network
data is deleted from the hard drive
you see lines on the video monitor
a short on the motherboard
What is the purpose of a zero-fill utility?

completely wipes a hard drive clean
removes dangerous charges from a CRT
ensures that RAM doesn't retain data
provides a safe environment to dispose of equipment
completely wipes a hard drive clean
What should you do if the system continually reboots and you can't read the error message produced on a blue screen?

press F8 as Windows starts up
press Pause so you can see the screen output
press Ctrl+Print Screen to print the screen output
press Esc as soon as you see the blue screen
press F8 as Windows starts up
Which of the following is NOT a possible symptom of a problem with the electrical system?

there are no indicator lights
error codes or beeps come and go during booting
you see events in event viewer
the PC powers down unexpectedly
you see events in event viewer
Which of the following is NOT an FRU on a motherboard?

processor
RAM
CMOS battery
chipset
chipset
Which of the following is a likely symptom caused when the CMOS battery fails?

POST code beeps
time and date settings lost
continuous reboots
blue screen of death
time and date settings lost
Why might you disable quick booting features in BIOS when you are troubleshooting a problem?

so you can access the advanced boot menu
quick booting prevents Windows from logging errors
so you can see a full POST report
quick booting bypasses the POST
so you can see a full POST report
Which message are you likely to see if the BIOS cannot find a hard drive at POST?

Fixed disk error
Blue screen of death
Error in ntoskernel
Error loading Windows
Fixed disk error
Which of the following is an indication that an inadequate power supply is the source of an intermittent problem?

the power supply whines when you first turn on the system
you don't see any indicator lights or fans spinning
BIOS loses its date and time settings
the system tries to boot from the wrong device
the power supply whines when you first turn on the system
What is a possible consequence of the thermal compound being improperly applied to the CPU?

you can short circuit the motherboard
the CPU can overheat
the cooling fan won't run
you may get memory errors
CPU can overheat
Which of the following is NOT a solution to an overheating problem?

verify that cables are not obstructing airflow
remove the covers from empty expansion slots
be sure the case is not sitting on a carpet
remove dust from the power supply, vents, and cooler fans
remove the covers from empty expansion slots