The transmission of information and meaning from one party to another through the use of shared symbols.
One way communication
A process in which information only flows in one direction, from sender to the receiver with no feed back.
Two way communication
A process in which information flows in two directions, the receiver provides feed back and the sender is receptive to the feedback.
Semantic net, argot, fanciful phrasing, selective perception, semantics, frame of reference and phantonyms are all examples of what type of communication barriers?
What type of media is personal, has multiple cues to aid decoding, and provides immediate feedback?
a word pronounced the same as another but differing in meaning, whether spelled the same way or not, as heir and air.
There is no psychology involved with this type of barrier, but rather it deals with the availability of communication equipment and propinquity.
this is the idea that people who are within close proximity of one another are more likely to communicate with each other.
When improving communication skills the receiver can do this in order to make clear what they believe the sender is saying.
Improving sender communication skills
The proper preparation of a message, the choice of an appropriate channel, the timing of a message, and message redundancy is all relevant when?
Downward communication, Upward communication, and horizontal communication is all relevant to what?
information that flows from higher to lower levels in the organizations hierarchy. (information needed by subordinates in order to perform their jobs)
information that flows from lower to higher levels in the organizations hierarchy. (information needed by managers to understand what is going on)
information shared among people on the same hierarchical level. (helps to resolve conflicts)
Dialogue with a goal of helping another be more effective and achieve his or her full potential on the job.
Non verbal Communication
artifactics, proxemics, tactilics, paralinguistics, and kinesics are all examples of what?
The idea of personal space having a direct correlation with personal status is an example of what?
The nonverbal message is perceived as true
What happens when nonverbal and verbal messages contradict each other?