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Terms in this set (35)
Business-to-Business (B2B) E-Commerce
a subset of e-commerce in which all the participants are organizations.
used to purchase goods and services from suppliers
used to sell products to customers
Business-to-Consumer (B2C) E-Commerce
a form of e-commerce in which customers deal directly with an organization and avoid intermediaries.
Consumer-to-Consumer (C2C) E-Commerce
a subset of e-commerce that involves consumers selling directly to other consumers.
the use of information and communications technology to simplify the sharing of information, speed up formerly paper-based processes, and improve the relationship between citizens and government.
Multistage Model for E-Commerce
Search and identification
Selection and negotiation
Purchasing products and services electronically
Product and service delivery
After sales service
Defining an Effective E-Commerce Model and Strategy
occurs when someone uses your personally identifying information (name, SSN) without your permission, to commit fraud or other crimes
Overcoming Consumers' Lack of Trust
Overcoming Global Issues
cultural, language, time/distance, infrastructure, currency, and state, regional, and national law challenges must be addressed when operating on a global level.
relies on the use of mobile, wireless devices to conduct business.
the conducting of business activities electronically over computer networks.
Advantages of Electronic and Mobile Commerce
Speed the flow of goods and information
Improve customer service
Electronic retailing (e-tailing)
the direct sale of products or services by businesses to consumers through electronic storefronts, typically designed around an electronic catalog and shopping cart model.
a single Web site that offers many products and services at one Internet location
moving supply chain operations onto the Internet.
an electronic forum where manufacturers, suppliers, and competitors buy and sell goods, trade market information, and run back-office operations.
divides the pool of potential customers into subgroups usually defined in terms of demographic characteristics, such as age, gender, marital status, income, and location.
spells out measures and procedures to safeguard the card issuer, holder, and merchant.
includes words of the mind such as books, films, music, processes, and software, which are unique and owned or created by a single entity. Copyrights and patents are designed to protect them.
Digital rights management (DRM)
refers to the use of several technologies to enforce policies for controlling access to digital media such as movies, music, and software.
entails sending bogus messages supposedly from a legitimate institution to pry personal information from customers by convincing them to go to a "spoofed" Web site.
can arise in pay-per-click online advertising when additional clicks are generated beyond those that come from actual, legitimate users
Web advertisers gathering online behavior for the purpose of producing targeted advertising.
The digital divide
a term that describes the difference between people who do and do not use modern technology such as computers, the Internet, telephone, and television to improve their standard of living.
Strategies for Successful E-Commerce and M-Commerce
Defining the Web Site Functions
Establishing a Web Site
Building Traffic to your Web Site
Maintaining and improving your Web Site
a company that acts as an intermediary between your Web site and online merchants who have the products and retail expertise
an HTML code that contains keywords representing your site's content, which search engines use to build indexed pointing to your Web site.
the process of tailoring Web pages to specifically target individual customers.
an attachment to an e-mail message or data embedded in a Web site that verifies the identity of a sender or Web site.
Certificate authority (CA)
a trusted third-party organization or company that issues digital certificates.
Secure sockets layer
a communications protocol used to secure sensitive data during e-commerce.
an amount of money that is computerized, stored, and used as cash for e-commerce transactions. PayPal and BillmeLater are popular forms.
a credit card-sized device with an embedded microchip to provide electronic memory and processing capability.
A. Replacing computing resources with services provided over the internet
There are a variety of routing algorithms that are used by routers for network management and the selection of the most appropriate path through a network. The protocol that typically manages routing based between AS's is:
A Windows desktop computer cannot play the server role in file and printer sharing
True or False: S3 can be used to host a dynamic website, like one that runs on a LAMP stack.
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