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A company's "ticker" or stock symbol serves what role on a stock trading exchange?Uniquely identifies a traded stockMarket capitalization is determined by multiplying the stock price by what?Number of common shares outstandingAccessing the internet using UAWifi has what advantage over using UAPublic?All (a, b, and c) of the aboveWhat term is used to describe a market-oriented mechanism for advancing the value
proposition of innovation?EntrepreneurshipYour username (UANetID) is your claim of identify to a computer system. When the computer system verifies your identify by requiring you to enter a password is an example of what type of authentication?Something a user knowsWhat ethical framework considers all stakeholders related to the decision, such as the company's customers, employees, shareholders, the community and the environment?social contractOriginally discussed by Dr. Gilliland, David Myers' (former controller of MCI/Worldcom) statement "I still don't know that one point when I started to cross the line...", is an example of how small, incremental repeated compounding of unethical decisions can result in what?ethical driftThe Democratic National Committee used a software tool called the Voter Activation Network to classify voters considering whether a voter is likely to cast a vote and the party affiliation of the voter. The GOTV (get out the vote) was specifically targeted at what demographic?Democratic voters who sometimes vote, and support Democratic candidatesAs discussed in class, journalists have suffered a loss of public trust due by adopting what technology commonly used in the fashion and marketing industry for reporting news events?Using photoshop to alter photos to match the news storyWhat free service delivers emergency information to registered UA students, faculty and staff - as well as their friends and family - via their cell phones, mobile devices and/or email accounts during a campus emergency?UAlertThe Eller "GoodCat" website that allows for anonymous reporting of unethical behavior in Eller classes uses what type of business model?whistle blower modelInternet-enabled globalization does the following:Removes geography as a barrier to relationshipsThe "Porter's Forces" model deals with what aspect of globalized business?CompetitionAlthough globalization has been underway for many centuries, digitization, networking, and connectiveness have dramatically increased what?pace of changeUsing electronic distribution to distribute video games directly to consumers outside the traditional distribution retail channels (brick-and-mortar stores) is an example of what?DisintermediationAs discussed in class, which of the following companies exerts seller power as described in "Porter's Competitive Forces Model" using a strategy of maintaining high profit margins by limiting the number of channels that a customer can purchase their products and services?appleAn advantage of distributing products in electronic formats (e.g., eBooks, music, and movies) is that you can profitably make rarely purchased items available to consumers. This business strategy used by companies such as Netflix and iTunes is known as what?The Long TailWhich of the following statements describe how folksonomy-based information structures use tags and hash tags to organize information, such as linking postings by Twitter users?Both (a) and (b) of the aboveIn Thomas Friedman's discussion of globalization, he described the process of globalization as being realized through action that were first defined by your country, then later defined by multi-national companies, and finally, in the most recent age of globalization is defined by:IndividualsOn the balance sheet, total assets minus total liabilities must equal what?Owner's EquityAs discussed in class, what company was founded in the Globalization 2.0 era based on the business model of selling discontinued product lines directly to consumers by using an new transportation infrastructure to reach a geographically distributed customer base?Sears, Roebuck & Co.What dimension of Porter's Forces focuses on the decision that a buyer makes when choosing among direct, existing competitors when all of the competitors offer the same identical name-brand product (e.g., an iPhone 6)?industry rivalsThe SMED (single minute exchange of die) technique pioneered by Toyota reduced setup time and allowed Toyota's production process to what?Have a more agile manufacturing processWhat is NOT a factor contributing to the Bullwhip Effect?outsourcingThe term used to define the degree to which a goal is achieved is:effectivenessInformation systems professionals understand business needs and analyze processes, methods and data to create customer-oriented solutions. The value proposition for MIS was described more briefly by Dr. Jay Nunamaker, Regents Professor and founding chair of the MIS Department, as a discipline focused on doing what for business?Solving real problemsWhich of the following causes of the bullwhip effect is related to a trading partner intentionally sharing inaccurate information with a company's future inventory requirements?shortage gamingFor companies managing their supply chain business processes using CFAR (Collaborative Forecasting and Replenishment), the process improvements over the traditional ordering process could be primarily considered as an improvement in which of the following?efficiencyIn the SCOR model, competitive requirements such as reliability, responsiveness, and agility are all related to what dimension of a vendor's performance?EffectivenessWhat action did Stacy Snyder take that resulted in her losing her job?Posting a photo of herself at a party on her personal social media accountApproximately what percentage of applications for jobs are rejected by potential employers before the interview due to public information posted online by the applicant (e.g. social networking, blogs, media sites, etc. - that is, your online reputation)?60% or moreWhen evaluating a vendor's "on-time delivery" performance using the SCOR (Supply Chain Operations Reference) model, what are we assessing about the vendor?The vendor's effectivenessWhat normative theory of ethics focuses on the belief that manager's actions should be guided by the understanding that they are entrusted with a responsibility to manage and protect the assets of the company for the benefit of all of those who are impacted by the actions and financial results of the firm?stakeholderWhat business unit within most companies produces the periodic reports, statements and analyses, such as annual reports, that are disseminate to investors?accountingWhat term describes the ability of a person to effectively evaluate and manage one's finances in order to make prudent decisions toward reaching life's goals?financial literacyIncreasing density of digitization (transistors)moore lawMeasure of the volatility of a stock to the broader marketbetaIncreasing value of networks based on connectionsmetcalfs lawHow products or services fulfill the needs of a customervalue propositionIncreases both business competition and opportunitiesglobalizationA "Fishbone" process analysis diagram is also known as:A cause-and-effect diagramIn a vertical cross-functional business process diagram, the order of items in one column (from top to bottom) shows what relationship among these items?timeAll of the symbols representing tasks and decisions that are shown in single column of a vertical cross-functional diagram are related to the same what?actorWhat term describes the method of doing business by which a company sustains itself?business modelWhich of the following does a Fishbone Diagram typically not inform you about a problem?The cost of correcting a problem with a processThe command shown in class, to 'touch' another computer over the internet using its address and the command line, was what?pingA graphical description of a database that describes the way in which an organization's data and business activities are associated with one another is known as _______________:an entity relationship diagramIn a relational database, what term refers to the collection of items that are all related to a single unique value, where the single value often serves as the primary key?a recordWhat type of data mining analysis identifies patterns in the data based on geographic (physical) or temporal (time) proximity?clusteringSubjective knowledge that is based an individual's experiences is known as what?tacit knowledgeHow does telemedicine improve the delivery of medical care in rural communities?Telemedicine reduces the need for patients to travel to physician's officesWhat type of data structure allows us to organize multi-dimensional information from a data warehouse so that it can be viewed using different data abstractions (or projections)?data cubeWhat technique has been used by companies such as Starbucks and Netflix used to engage large numbers of non-employees to innovate, manage, design and market new products?crowdsourcingThe terms "contextual," "relevant," and "actionable" are commonly related to what term?knowledgeMaintaining multiple copies of the same data in multiple information systems that can be independently updated commonly results in what information management problem?data inconsistencyThe characteristics of big data (data science) are described as being related to volume (of the information), velocity (speed at which information is collected), and what other characteristic?Variety (integrating data from multiples sources)With respect to a database, what term is used to describe an abstract representation of all of the information included in a data structure about a particular type of entity?entity classThe task of brainstorming in a group decision support system is similar to what step in the knowledge management cycle?createWhat collaboration tool was discussed in class that enhances the participants' contextual awareness by sharing non-verbal information during meetings?telepresenceThe sequence of activities performed by users of GroupSystems' ThinkTank product directly parallel the steps in what other business process?knowledge management cycleConcerns over discrimination, data contamination, and intellectual property (ownership of information) were legal and ethical issues discussed in relation to what topic?data miningWhich of the following knowledge management concepts includes an organizational culture focused on problem solving, a desire to share knowledge because of mutual interest, and norms that build trust, such as might be found in an MIS 111 FlexLab?community of practiceIn the case study discussed in Database Management class, how did marketing use information to improve the profitability of their sales?Customers were classified according into a status level and market segmentBusinesses like to use Virtual Private Networks for every reason exceptVirtual networks are faster than ordinary internet connectionsAn entrepreneur developing detailed documentation of their business processes so that they can be offered to other individuals as a franchise operation is an example of:Converting tacit knowledge into explicit knowledgeThe success of a Group Decision Support System (GDSS) is based upon two key features: contributor anonymity (i.e., the identity of the person making the comment or suggestion is not known), and what other important feature?parallel discussionsWhat is the term used to describe the process of reducing the number of dimensions of a multi-dimensional data cube (e.g., from three dimensions, perhaps season, location, and product, into two dimensions, such as season and location)?projectionWhen analyzing a set of click-stream data, what term is used describe the percentage of rows containing an item relative to the total number of rows?supportWhich of the following statements is true about a strategic business decision?They are generally made by senior business managersIn the video case for telemedicine, Dr. Ana Lopez, who is the Medical Director of the Arizona Telemedicine Program, described how advances pioneered at the University of Arizona in tele-medicine and tele-pathology have improved the standard of health care in what way?Offering bundled, same-day assessment in the diagnosis of breast cancerWhat is the process of solving problems and producing things by connecting people that you otherwise would not know using the internet?crowdsourcingCOPLINK, developed at the University of Arizona in the MIS Department's Artificial Intelligence Lab, allows law enforcement officers to integrate database information to identify crime suspects based on limited information (e.g., a license plate number or nick name). Upon what information system technology is this system's design based?knowledge managementOften presented visually on an executive dashboard, what type of report focuses attention on business processes whose performance falls outside the range of their defined KPI metrics?exceptionIn the decision support process, formulating a module to be evaluated and setting criteria for making a choice would occur during what phase of the decision making process?design phaseBusiness metrics that describe the performance of critical business activities are known as:Key performance indicatorsA business intelligence tool that uses abstractions such as color and graphical images like instrument gauges to allow executives to grasp business situations quickly is known as a:digital dashboardIn addition to possessing contextual and relevant information, what other characteristic aspect does knowledge possess?It is actionableIn the root cause video case, the marble of national monument was wearing prematurely. What was the change identified by the in-depth root cause analysis of the problem?Changing the time the lights illuminating the monument were turned onWhat common approach resulted in the development of the marine chronometer, the Oxford English dictionary, and most recently Wikipeodia?crowdsourcingWhat technology was developed to address problems such as a lack of focus, fear of speaking, hidden agendas and misunderstandings then collaborating with others?group decision support systemsWhat type of problem has an optimal solution can be reached through single set of steps based on an algorithm?structuredWhen analyzing data using Online Analytical Processing (OLAP) Multidimensional Analysis, the value of an item created by a projection would be the same as what Excel function?SUMIf your laptop runs an application that needs to securely talk to a server, but isn't executed within a browser, such as Firefox or Safari, what other technique is commonly used?VPNWhat term is used to describe how a product or service offered by a business fulfills the needs of its customers?value propositionIn a database entity relationship diagram, specifying the minimum and maximum possible values that may exist for a relationship between two entities can best be described usinga constraintCreate - Identify a New ProcessbrainstormCapture - Identify ValueorganizeRefine - Create an actionable contextprioritizeManage/Store - Formatting and CurrencydocumentknowlegedecisionIn a packet-switched data communication network, which of the following is true:Packets can be lost or become corrupted between the sender and receiverIn the McGinn model of design, the most common category of design elements would be related to what factor in the McGinn model?human sensoryA feature of an object that limits possible (often incorrect) uses of a device is known as:a constraintUniversal or accessible design should be viewed as a subset of what larger design issue?usabilityWhat technology has been used for such diverse applications as reducing counterfeiting tickets at the 2008 Beijing Olympics, tracking lost pets, and toll collecting on highways?RFIDAn unobstructed, straight line-of-sight path between a transmitter and receiver is required by which of the following commonly used wireless technologies?SatelliteApplications such as "find a friend" (FourSquare), driving directions (Smartrek), roadside assistance (OnStar), and fleet management (UPS and FedEx) are all examples of services that have been enhanced by knowing what?Location of the requesterWhich of the following would motivate businesses to create accessible eCommerce websites for their customers?The website is likely easier for all users to navigate
B. Usable designs are often better designs
C. To capitalize on a larger base of potential customers
D. To comply with ADA and Section 508 of the Rehabilitation Act
E. All (A-D) of the above **Operating unregulated WiFi networks, clickers, Bluetooth headsets, cordless telephones, and microwave ovens using the same 2.4GHz ISM frequency range in close proximity to one another might result in what problem?interferencePhysical properties (shape, texture, color, etc.) of an object that allow someone to use an object correctly without the need for labels or instructions are known as:affordanceAs I move farther away from campus, I notice that my UAWiFi connection gets progressively weaker. What factor will always cause this to occur?The signal strength is lost due to attenuationWhen displaying a webpage, such as http://www.u.arizona.edu/~wilbur, what is the name of the directory the web browser will check in the "wilbur" account for the "index.html" website?The "public_html" directoryIn general, what you think of as the quality of your network connection speed when you are using your PC, iPad, or Smartphone is most influenced by which of the following?Local Tier-3 ISPsThe benefits of using RFID from what category (driver) include Tracking, Tracing, Control and Authentication?increased securityAssume you need to put a sign that says "PUSH" on a door handle to explain the correct way to operate the door. The "PUSH" sign helps a user understand what aspect of usability?The sign explains a false affordanceUsing an icon with characteristics that are familiar to a user, such as a shopping cart, to suggests the correct usage is known as:a visible metaphorWhat term is used to describe the ethically-questionable practice of consumers buying products online after examining them in brick-and-mortar stores?showroomingIn the video case about Dr. Chiu's Smartrek application, which of the following was not an incentive used to encourage driver participation?Ability to find other people for carpoolingAccording to our guest speaker who spoke on managing the development of Eller websites, what is the most important skill a business person working with technology should have?Effective communication skillsn the video case describing the TCP (Transmission Control Protocol) presented by Vint Cref, what analogy in the real world did he use to describe TCP?Sending information taped to post cardsIn the video case describing the use of RFID, the use of RFID was focused on improving inventory accuracy, reduce theft, and improve sales margins in what industry?Retail Sales of Clothing and ApparelWhich of the information layers in the Internet of Things model focuses on the sensors that actually collect the data?generation layerWhat common function do "HTTP", "TCP" and "IP" share?They all define internet-based protocolsIn our discussion of the Eller websites, issues such as user interface consistency, design standards, and branding are all components contributing to what larger issue?Website Value PropositionNamed after the King of Denmark, what short-range wireless communication technology was developed as an alternative to data cables?bluetoothWith respect to a product's design, who forms (determines) the "mental model" of a system's user interface?The users of the productIn the URL (Uniform Resource Locator) "http://www.arizona.edu", what does "http://" define?protocolWhich of the POUR principles of accessibility focuses on the need to convert non-textual information into another format, such as from audio to text?Converting the non-textual information makes the content more perceivableSatellites used for data communications that appear to be stationary from a fixed location on earth are placed in what type of orbit?Geosynchronous orbitIn the video case describing the TCP (Transmission Control Protocol) presented by Vint Cref, what common problem did his analogy using the postal service to email a page from a book have with sending TCP packets?The message might get lost and not deliveredIn the History of the Cell Phone video case, how did the use of cellular phones change the way in which calls were made?Instead of calling a place, calls to cellular telephone were associated with a personIn the Thoughtful Design video case, Don Norman explained cultural perceptions in design through the use of what common, everyday item?Salt and pepper shakersWhich of the following issues related to wireless communication would NOT be a problem for an RFID (Radio Frequency Identification) system?line of sightWhat category of location-based services would best describe products such as "locate my child" and "emergency/roadside assistance"?personal securityFrom a user's perspective, perceived affordances would include actual perceptible design affordances and what other category of perceptual affordances?False or fake design affordancesWhich web hosting option is generally considered the most scalable and flexible, but still requires software and server technical expertise?"Cloud hosting vendors, such as Amazon Web ServicesUsing the location of a device, the identity of the user, and information about the object itself, what technology offers context-aware interactions with devices?Augmented RealityWhat IOT technology discussed in class could be used to improve inventory management?RFID tagsWhat term is used to describe the information collected describing the action (i.e., location, time, place, etc.) as opposed to the data itself?metadataIn the management of the Eller College of Management's website, which of the following is considered as the highest priority in the website transformation process?Defined audienceThe University of Arizona Green Fund is an example of what type of sustainability program?Student engagementIn the Avnet Tech Trends video case, shutting off personal computer at night is an excellent example of what order of environmental sustainability?First order issues related to existenceWhen printing a document, which of the following strategies would result in the most significant energy savings?Printing a document on both sides of the paper (duplex printing)What type of analysis evaluates the trade-offs with respect to making a decision on whether to purchase a new computer vs. continuing running older, less efficient computers?Economic analysisWhat is the most likely action an owner of a personal computer will take when disposing of an obsolete computer?store itTeam formation and site/content auditsDefining the projectContent analysis, wireframing, and workflowDeveloping Site StructureContent creation, CMS setup and adminProductionSite buildout, content addition, and user guidesTraining, Launch, and BuildoutAdditional feature analysis, post-launch evaluationSite and CMS maintenanceIn the McGinn model of design, the least common category of design elements would be related to what factor in the McGinn model?individualAn unobstructed, straight line-of-sight path between a transmitter and receiver is required by which of the following high-speed, commercial wireless network technologies?microwaveThe benefits of using RFID from what category (driver) include offering new services, new and enhanced product features, and improved customer relationship management (CRM)?value generationWhich of the information layers in the Internet of Things model focuses on the communication networks that connect the sensors that actually collect the data?generation layerWhat short-range wireless technology is commonly to connect smartphones with hands-free headsets for telephone calls and listening to music?bluetoothIn the URL (Uniform Resource Locator) "http://www.arizona.edu", what does ".edu" define?domainWhat category of location-based services would best describe products such as "location- based gaming", "social networking," and "find a friend"?entertainmentFrom a user's perspective, perceived affordances would include actual perceptible design affordances and what other category of perceptual affordances?false or fake design affordancesShort-range data link that replaces computer cablesbluetoothA long-range, high-speed point-to-point data linkmicrowaveA long-range data link used for voice communication,
Location-finding, and video broadcastingsatelliteMid-range IP data link for computerswifiShort-range data link used for inventory trackingRFIDIn the SCOR model, competitive requirements such as reliability, responsiveness, and agility are all related to what dimension of a vendor's performance?effectivenessOriginally discussed by Dr. Gilliland, David Myers' (former controller of MCI/Worldcom) statement "I still don't know that one point when I started to cross the line...", is an example of how small, incremental repeated compounding of unethical decisions can result in what?ethical driftBuilding on its initial success of the Voter Activation Network, the Democratic National Committee moved beyond simply classing voters by whether they are likely to cast a vote and their party affiliation to also include what additional aspect of Web2.0?Influencing voters by having supporters use their social media relationshipsThe term used to define the degree to which a goal is achieved is:effectivenessWhat term is used to describe a market-oriented mechanism for advancing the value proposition of innovation?EntrepreneurshipAs discussed in class, what company was founded in the Globalization 2.0 era based on the business model of selling discontinued product lines directly to consumers by using a new transportation infrastructure to reach a geographically distributed customer base?Sears, Roebuck & Co.What dimension of Porter's Forces focuses on the decision that a buyer makes when choosing among direct, existing competitors when all of the competitors offer the same identical name-brand product (e.g., an iPhone 6)?industry rivalryThe SMED (single minute exchange of die) technique pioneered by Toyota reduced setup time and allowed Toyota's production process to what?have a more agile manufacturing processIn Thomas Friedman's discussion of globalization, he described the process of globalization as being realized through action that were first defined by your country, then later defined by multi-national companies, and finally, in the most recent age of globalization is defined by:individualsHow are social media screening services such as companies like "Social Intelligence" used in the hiring process?Employers use these services to perform non-discriminatory background checksWhat term is used to describe actions of individuals who use technology to harass or intimidate someone anywhere, anytime to create an environment when the victim typically feels that no place is safe from harassment?cyber bullyingPlanned, recurring expenses that occur on a routine schedule, such rent or car payments that must be paid every month, are examples of what?fixed expensesWhat normative theory of ethics focuses on the belief that manager's actions should be guided by the understanding that they are entrusted with a responsibility to manage and protect the assets of the company for the benefit of all of those who are impacted by the actions and financial results of the firm?stakeholderWhat business unit within most companies produces the periodic reports, statements and analyses, such as annual reports, that are disseminate to investors?accountingWhat term describes the ability of a person to effectively evaluate and manage one's finances in order to make prudent decisions toward reaching life's goals?financial literacyWith respect to your digital identity, your right of freedom of speech ultimately must be balanced with what competing right?right to reputationWhen evaluating a vendor's "on-time delivery" performance using the SCOR (Supply Chain Operations Reference) model, what are we assessing about the vendor?The vendor's effectivenessWhen major airlines (American, Delta, United, etc.) bypass travel agents and directly market tickets to customers from the airline's corporate website, this is an example of using what type of business sales strategy?disintermediationRequiring students to use a combination of a numeric passcode and their CatCard to enter a locked door on a UA dorm is an example of approach for security control?defense in depthIn the video case discussing how governments could leverage web 2.0 technologies, the speaker described an emerging era of "data-driven government" that had helped the state of Maryland identify where children were at risk. What approach was used for this solution?OverlayingmapsofchildreninfostercarewithmapsofpersonsconvictedofcrimesInnovation zone - governments being more effectiveOperational Excellence4P's of innovation - commercializing military vehicles(re) Positioning4P's of innovation - Ford's automobile assembly lineprocess4P's of innovation - Invention of the electronic transistorparadigm shiftInnovation zone - Apple's introducing the iPad and iWatchproduct leadershipn a relational database, a record refers to the collection of items that are all related to a single unique value. What is the database term used to describe that single value?a primary keyMaintaining multiple copies of the same data in multiple information systems that can be independently updated commonly results in what information management problem?data inconsistencyWhat collaboration tool was discussed in class that enhances the participants' contextual awareness by sharing non-verbal information during meetings?telepresenceThe Internet is best thought of as what in terms of local area networks (LANs) and wide area networks (WANs)?A private and public Networks of Networks connecting both LANS and WANSWhat term is used to describe how a product or service offered by a business fulfills the needs of its customers?value propositionIf your laptop runs an application that needs to securely talk to a server, but isn't executed within a browser, such as Firefox or Safari, what other technique is commonly used?VPNIn a database entity relationship diagram, specifying the minimum and maximum possible values that may exist for a relationship between two entities can best be described using what database term?a constraintIn the root cause video case, the marble of national monument was wearing prematurely. What was the change identified by the in-depth root cause analysis of the problem?Changing the time the lights illuminating the monument were turned onWhat type of data mining strategy identifies patterns in the data by Identifying a similar problem with a known effective solution?case based reasoningSubjective knowledge that is based an individual's experiences is known as what?tacit knowledgeWe know all computers have addresses, but which of the following statements is most true?Some computers have public addresses and some computers have private addressesThe success of a Group Decision Support System (GDSS) is based upon two key features: contributor anonymity (i.e., the identity of the person making the comment or suggestion is not known), and what other important feature?parallel discussionsUse of demographic characteristicsclassificationIdentifying data with geographic or temporal proximityclusteringIdentifying two events that happen togetherassociationIdentifying two events that closely followed each anothersequencingUsing historical information to predict future eventsforecasting
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