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Which of the following is a guideline to use as a basis for making appropriate communication choices?
Although nonverbal communication is communication without words, it does include pitch and volume.
All of the following statements are misconceptions about listening except
Attitudes are related to listening.
A type of impatient listening where the listener's main goal is to disagree with the speaker is known as __________ listening.
The physical and psychological process that involves acquiring, assigning meaning and responding to the message is known as __________.
Daydreaming or thinking about something else while one is supposed to be listening is considered __________.
When listening to enhance a relationship or listening because you care about the speaker's feelings, you are exhibiting __________ listening.
__________ is the listener's internal emotional and intellectual reaction to the message.
The mental process of decoding the message, interpreting it and assigning meaning to it
Short burst of listening but usually interrupted by noise or any other distraction
What are the two things you should do after an interview?
write a thank you letter and analyze the interview.
When the president of a company gathers the group and issues a group goal it is considered to be a/an
a perscribed or task goal
Before solving the problem, the group should develop _________ that the solution must meet.
A group that is set up to promote, defend, and lobby for a cause would be considered to be which type of group?
When three or more people get together for a specific topic or purpose; for example, a book club
When giving background information about your topic in the introduction, you are
Orientating your audience
When describing how the Coca-Cola Company got started and how they have grown over the years you would use __________ order.
When giving a speech about pollution and what we can do to help, you would use __________ order.
Telling your audience where you are going with your speech is considered to be
Previews and summaries
When describing the location of a specific country, you would want to use this type of organizational pattern.
Information about a group's age, gender, education, ethnicity and sociocultural background
When listening to a speaker tell you a personal experience; this builds on the speaker's credibility
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