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3 steps of the perception process
1. sensory perception
2. selective perception
3. personal perception
the mental process of choosing which data or stimuli to focus on from all that are available to you at any given time
factors that influence personal perception
9. communication skills
factors that influence self-concept
1. how you perceive that you are seen and treated by others
2. your own expectations and the standards that you set for yourself
3. how you compare yourself to others
prediction or expectation of an event that shapes your behavior, making the outcome more likely to occur; 2 kinds:
1. comes from own self-concept and the expectations you establish for yourself
2. comes from what you think others expect of you
the deliberate revelation of significant information about yourself that is not readily apparent to others
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