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20 terms

Business Communication Chapter 14

Which of the following statements about hiring/placement interviews is most accurate?
Candidates try to minimize their faults and emphasize their strengths.
Most employers use the phone to set up interviews with job candidates because
the phone conversation allows them to assess how applicants communicate.
Which of the following is the best tip to make a positive first impression in a phone conversation with an employer?
If caught off guard by the call, ask whether you can call back in a few minutes
Probably the best source of inside information about a small company would result from
talking with company employees.
Effective interview preparation techniques include practicing answers to possible questions, preparing to explain problem areas on your résumé, deciding on professional attire, and
preparing success stories
You are trying to decide what to wear to a job interview. What should you do?
Dress professionally, regardless of how company employees dress.
Which of the following will most likely create a negative impression on the interviewer?
leave your cell phone on
Which of the following statements about interview posture is most accurate?
Sit erect, leaning forward slightly to show interest and confidence.
If an interviewer says, Why do you want to work for us? you should
show what you know about the interviewer's company and how your goals match its point of view
How should you respond if an interviewer asks, Why should we hire you when other applicants have better credentials?
Show your confidence in your own ability by stressing strengths such as your openness to new ideas and knowledge of the latest methods and equipment.
Which of the following is the best advice when answering interview questions?
Expect the interviewer to try to start the interview with personal questions that put you at ease.
Which of these responses is the best answer to the question, Where do you see yourself in your career five years from now?
As a member of your team, I will have grown and learned enough to advance to a position in management, because this response shows that you want to grow with the organization.
The interviewer asks, What do you think is your greatest weakness? Which of the following is the best way to respond?
Mention a previous weakness and how you have corrected it.
Which of the following is an example of a situational question?
If you were aware that a coworker was submitting false data, what would you do?
Interviewers use brain teaser questions primarily to
measure the candidate's intelligence, ability to reason and solve problems, and thinking ability under pressure
What is the most effective way to handle an illegal question during an interview?
Ask tactfully how the question relates to the responsibilities of the position
How should you close an interview?
Briefly review your strengths, thank the interviewer, and ask what action will follow.
After writing a follow-up letter to thank your interviewer, your next step should be
alerting your references that they may be contacted by the employer.
Mahmoud made a follow-up call to his interviewer five days after the interview. Several weeks later, Mahmoud has still not heard from the employer. What action should Mahmoud take now?
Assume that he didn't get the job and continue his job search.
When writing a resignation letter to notify your employer of your intentions, you should
all choices are correct