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6 Written questions

6 Multiple choice questions

  1. anything that interferes with the communication process
  2. the study of the way we use space
  3. the process of sending and receiving symbols with meaning attached
  4. earns trust, respect, and integrity in the eyes of others
  5. results when words communicate one message while actions, body language, or appearance communicate something else
  6. uses computer technologies to transmit information around informal networks inside and outside of organizations

6 True/False questions

  1. cultural etiquettethe process of sending and receiving symbols with meaning attached

          

  2. filteringthe study of the way we use space

          

  3. effective communicationoccurs at minimum cost to the sender

          

  4. feedbackthe process of telling someone else how you feel about something that person did or said

          

  5. nonverbal communicationtakes place through gestures, expressions, posture, and even use of interpersonal space

          

  6. channel richnessthe tendency to consider one's culture superior to any and all others