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6 Written questions

6 Multiple choice questions

  1. helps the source of a message say what he or she really means
  2. anything that interferes with the communication process
  3. earns trust, respect, and integrity in the eyes of others
  4. the capacity of a communication channel to effectively carry information
  5. the medium used to carry a message
  6. uses computer technologies to transmit information around informal networks inside and outside of organizations

6 True/False questions

  1. filteringthe study of the way we use space

          

  2. feedbackthe process of telling someone else how you feel about something that person did or said

          

  3. nonverbal communicationearns trust, respect, and integrity in the eyes of others

          

  4. persuasive communicationpresents a message in a manner that causes others to accept and support it

          

  5. mixed messagethe study of the way we use space

          

  6. cultural etiquetteuse of appropriate manners and behaviors in cross-cultural situations