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the sharing of information between two or more ppl to achieve a common understanding about an object or situation
the process whereby a receiver encodes the message received and sends it or a response to it back to the original sender
a communication network in which most or all network members communicate with only a few other members
a communication network in which most or all network members communicate with many other members
a communication network in which one or a few network members dominate communications
a communication network in which no single network member dominates communications
direct verbal or nonverbal interaction between two or more active participants
communication that follows the formal structure of the organization (eg superior to subordinate) and entails organizationally sanctioned information
communication that involves spontaneous interaction between two or more ppl outside the formal organization structure
information that is presumed to be factual and is communicated in private or intimate settings
communication that takes place without using spoken or written language, such as communication through facial expressions and body language
Barriers to effective communication
info overload, info distortion, specialty area jargon, time pressures, cross-cultural barriers, differing perceptions, status difference, self-interest
the ability to identify, understand,and apply cultural differences that influence communication
an analysis of an organizations internal and external communication to assess communication practices and capabilities and to determine needs
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