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Peer Counseling 1
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Role of a peer counselor?
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-Accept people as they are
-Validate people sincerely
-Respect confidentiality
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Terms in this set (19)
Role of a peer counselor?
-Accept people as they are
-Validate people sincerely
-Respect confidentiality
Empathy
ability to understand someone else's emotional state
Sympathy
feeling sorry for someone, imagine the situation's difficulty
Rapport
having something in common with people and getting along with them; enables greater and easier communication
Five steps of problem solving? Explain.
1. Define the problem- longest step
2. Create options and consequences- How do you want to fix this?
3. Make a choice and prepare- plan
4. ACT- Just do it!, hardest step
5. Evaluate and reflect
Denial
-Defensive mechanism and grief step
-Pretending something has not happened
-Movie: Cinderella Story
-Usually first grief step
15 Defensive Mechanisms
Denial, regression, acting out, dissociation, compartmentalization, projection, reaction formation, repression, displacement (Valentine's Day), intellectualization (Legally Blonde), rationalization, undoing, sublimation (making light, joking), compensation (balance strengths and weaknesses), assertiveness
Nonassertive
soft and weak
Assertive
firm, eye contact, respectful
Aggressive
mean, loud, angry
Grief Cycle
-Denial
-Angry: religion, others, medical
-Bargaining: can happen any time, last hope, "if I do this...then this will..."
-Depression: very few ever skip, prolonged sadness, about a year before new normal, SANE
-Acceptance: finding a new normal
6 Facilitative Responses
1. Advising and Evaluating
2. Analyzing and Interpreting
3. Reassuring and Supporting
4. Questioning and Probing
5. Clarifying, Paraphrasing, and Summarizing
6. Reflecting, Understanding, and Feelings
Successful Feedback is...
-well timed
-honest
-precise
-authentic
-informative
The Feedback Model
When you...I feel...And I...
Values of Feedback
-Releases tension
-Develops "chis in the bank"
-Encourages change and growth
