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define: cultural sensitivity
being aware of the needs & feelings of your own culture and of other cultures
interpreting the beliefs & behavior of other in term of one's own cultural vaules & traditions
oversimplified conceptions,opinions,or beliefs about some aspect of a group of people
unfair & unequal treatment or access to services based on race,culture or other bias
define: intercultural communication
when members if two or more cultures exchange messages in a manner that is influenced by their different cultural perceptions
define: cultural empathy
the ability to experiece "as" the client experiences rather than "how" they expeirence themselves
the modification of a groups's or individual's culture as a result of contact with another group
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