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5 Written questions

5 Matching questions

  1. Which of the following is characteristic of work groups with too little conflict?
    A. Dissatisfaction
    B. Indecision
    C. Political infighting
    D. Lack of teamwork
    E. Turnover
  2. There were 17 people on the grounds maintenance committee, and among its responsibilities were monthly parking lot cleanup and weekly patio sweeping. Alex was a part of the committee at his boss's request, but had never actually helped with anything. This is likely an example of
    A. storming.
    B. devil's advocacy.
    C. social loafing.
    D. procrastinating.
    E. adjourning.
  3. Who are typical members of continuous improvement teams?
    A. Workers and supervisors
    B. Supervisors and managers
    C. Managers and agents representing competitors
    D. Outside suppliers
    E. Customers and suppliers
  4. Which of the following is NOT a primary consideration in building a group into an effective team?
    A. Cohesiveness
    B. Groupthink
    C. Autocratic structure
    D. Performance goals and feedback
    E. Size
  5. Two or more freely interacting individuals who share collective norms, share collective goals, and have a common identity are called a
    A. cluster.
    B. self-managing work team.
    C. collaborative unit.
    D. quality circle.
    E. group.
  1. a E. group.
  2. b A. Workers and supervisors
  3. c C. Autocratic structure
  4. d C. social loafing.
  5. e B. Indecision

5 Multiple choice questions

  1. A. dysfunctional
  2. A. help the team identify group goals and values.
  3. E. Inconsistent goals
  4. E. The dialectic method
  5. A. Informal groups can advance the plans of formal groups.

5 True/False questions

  1. During the ______ stage of team development, close relationships develop and unity and harmony emerge.
    A. storming
    B. norming
    C. performing
    D. forming
    E. adjourning
    B. norming


  2. A team composed of people from different departments who are pursuing a common objective is called a
    A. quality circle.
    B. problem-solving team.
    C. cross-functional team.
    D. virtual team.
    E. work force.
    E. virtual team.


  3. In the performing stage of group development, members
    A. prepare for disbandment.
    B. develop close relationships.
    C. concentrate on solving problems.
    D. test the leader's policies.
    E. hold back to see what will happen.
    C. concentrate on solving problems.


  4. Which of the following is NOT a reason to enforce norms?
    A. To clarify role expectations
    B. To create a written document of behavioral guidelines for new employees
    C. To help the group survive
    D. To emphasize the group's important values
    E. To help individuals avoid embarrassing situations
    B. To create a written document of behavioral guidelines for new employees


  5. Almost every day at 11:30, Tara and four of her coworkers met to walk the wilderness trail behind their office building. This is an example of a(n)
    A. continuous improvement team.
    B. informal group.
    C. self-managed team.
    D. virtual team.
    E. formal group.
    B. problem-solving team.