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5 Written questions

5 Matching questions

  1. Which of the following is NOT a reason to enforce norms?
    A. To clarify role expectations
    B. To create a written document of behavioral guidelines for new employees
    C. To help the group survive
    D. To emphasize the group's important values
    E. To help individuals avoid embarrassing situations
  2. ______ is designed to elicit different opinions without inciting people's personal feelings.
    A. Groupthink
    B. Programmed conflict
    C. Social loafing
    D. Storming
    E. Dysfunctional conflict
  3. Which of the following is NOT a primary consideration in building a group into an effective team?
    A. Cohesiveness
    B. Groupthink
    C. Autocratic structure
    D. Performance goals and feedback
    E. Size
  4. Hannah is on a team with Carson, and they are often in conflict. Hannah likes to begin her work with careful planning and she gets started immediately. Carson, on the other hand, likes trying out several ideas, and tends to be working frantically at the last minute. Their team conflict most likely stems from
    A. time pressure.
    B. a personality clash.
    C. communication failure.
    D. ambiguous jurisdictions.
    E. inconsistent goals.
  5. Beth organized several teachers to discuss the school painting scheduled for summer. They looked at several brands, and heard a presentation by a designer who then helped them choose a color palette to recommend to school administrators. In this instance, the teachers make up a(n)
    A. self-managed team.
    B. virtual team.
    C. cross-functional team.
    D. informal group.
    E. formal group.
  1. a E. formal group.
  2. b B. a personality clash.
  3. c B. Programmed conflict
  4. d C. Autocratic structure
  5. e B. To create a written document of behavioral guidelines for new employees

5 Multiple choice questions

  1. A. devil's advocacy.
  2. A. storming
  3. C. Reforming
  4. C. maintenance
  5. D. Violence

5 True/False questions

  1. Peer pressure which leads group members to question the loyalty of other members who express dissent is a symptom of
    A. social loafing.
    B. norming.
    C. devil's advocacy.
    D. groupthink.
    E. storming.
    A. norming

          

  2. Abel, whose primary job is supervising a small production group, is not getting cooperation from all members on the cross-functional team he leads. In particular, Samantha, a marketing manager, seems to resist his direction. The source of conflict in this can be
    A. time pressure.
    B. a personality clash.
    C. communication failure.
    D. status differences.
    E. ambiguous jurisdictions.
    D. Avoiding

          

  3. In the performing stage of group development, members
    A. prepare for disbandment.
    B. develop close relationships.
    C. concentrate on solving problems.
    D. test the leader's policies.
    E. hold back to see what will happen.
    C. concentrate on solving problems.

          

  4. A data processing group is an example of a(n)
    A. routine team.
    B. action team.
    C. advice team.
    D. production team.
    E. project team.
    A. dysfunctional

          

  5. A team composed of people from different departments who are pursuing a common objective is called a
    A. quality circle.
    B. problem-solving team.
    C. cross-functional team.
    D. virtual team.
    E. work force.
    C. cross-functional team.

          

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