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5 Written questions

5 Matching questions

  1. ______ strives to devise solutions that benefit both parties.
    A. Avoiding
    B. Collaborating
    C. Compromising
    D. Forcing
    E. Accommodating
  2. The conflict-handling style in which a person allows the desires of another to prevail is known as
    A. forcing.
    B. accommodating.
    C. avoiding.
    D. collaborating.
    E. compromising.
  3. Which of the following is a way managers can enhance team cohesiveness?
    A. Giving every group member a vital role
    B. Providing team members precise instructions for their tasks
    C. Creating a relatively large team
    D. Assigning members randomly to teams
    E. Allowing off-the-job social events
  4. A work team that works to accomplish tasks that require people with specialized training and a high degree of coordination is called a(n)
    A. production team.
    B. project team.
    C. development team.
    D. action team.
    E. advice team.
  5. Which of the following is a disadvantage of larger groups?
    A. Less creativity and innovation
    B. Less commitment
    C. More division of labor
    D. Fewer resources
    E. Fewer cliques
  1. a B. Collaborating
  2. b B. Less commitment
  3. c E. Allowing off-the-job social events
  4. d D. action team.
  5. e B. accommodating.

5 Multiple choice questions

  1. C. Autocratic structure
  2. A. "Why are we here?"
  3. E. group.
  4. A. Project team
  5. C. maintenance

5 True/False questions

  1. During the ______ stage of team development, close relationships develop and unity and harmony emerge.
    A. storming
    B. norming
    C. performing
    D. forming
    E. adjourning
    B. norming


  2. Which of the following is characteristic of work groups with too little conflict?
    A. Dissatisfaction
    B. Indecision
    C. Political infighting
    D. Lack of teamwork
    E. Turnover
    B. Indecision


  3. Which of the following is the best way to manage virtual teams?
    A. Focus on what is accomplished, not hours or locations.
    B. When beginning with a virtual team, set the final deadline and reprimand any virtual team members who don't make the deadline.
    C. Because you don't have face-to-face contact, relay instructions via phone.
    D. Require each team member to keep their own personal record of the work that's been done as a team.
    E. Utilize employees on a global team around the clock.
    B. To create a written document of behavioral guidelines for new employees


  4. Which of the following is a source of conflict in the workplace?
    A. Excessive communication
    B. Strict job boundaries
    C. Too many resources
    D. Lack of diversity
    E. Inconsistent goals
    D. Violence


  5. Carlie, Clarke and Armando met once a week for several months in the fall to decide how to reorganize their department work spaces when the organization moved to a new building in January. This is an example of a
    A. top management team.
    B. problem-solving team.
    C. cross-functional team.
    D. virtual team.
    E. continuous improvement team.
    B. problem-solving team.