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5 Written questions

5 Matching questions

  1. Goal
  2. Polices
  3. Operational Planning
  4. Procedure
  5. Standard
  1. a A specific statement of what you want to achieve, giving direction to your plan of action
  2. b a specific measurement against which an activity or result is judged
  3. c guide lines for principles that should be followed
  4. d a set of step by step instructions
  5. e Very specific, short-term planning that applies tactical plans to daily, weekly, and monthly operations.

5 Multiple choice questions

  1. means that no employee has more than one supervisor at a time
  2. A diagram showing the reporting relationships of functions, departments, and individual positions within an organization
  3. strengths, weakness, opportunities, threats
  4. the main concept you have for your business.
  5. the right to give orders, make decisions, or take action

5 True/False questions

  1. Decentralized Organizationa business is divided into smaller operating units and managers are given almost total responsibility


  2. Matrix Organizationdivides employees into permanent work teams


  3. Span of Controlnumber of people supervised by one manager


  4. Line Organizationdivides employees into permanent work teams


  5. Mission Statementstrengths, weakness, opportunities, threats