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communication

Terms in this set (14)

verbal communication
expressing ideas to others by using spoken words
nonverbal communication
communication using body movements, gestures, and facial expressions rather than speech
sender
set used to broadcast radio or tv signals
receiver
set that receives radio or tv signals
manipulation
the action of touching with the hands or the skillful use of the hands
coercion
the act of compelling by force of authority
active listening
empathic listening in which the listener echoes, restates, and clarifies. A feature of Rogers' client-centered therapy.
passive listening
listening role in which the listener does not share in the responsibility nor involve himself in the communication process
compromise
an accommodation in which both sides make concessions
psychological noise
internal distractions based on thoughts, feelings, or emotional reactions to symbols
semantic noise
distractions aroused by certain symbols that take our attention away from the main message
assertive
behavior that is bold without being threatened
nonassertive
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aggressive
behavior that is forceful it may be harmful.
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