Like this study set? Create a free account to save it.

Sign up for an account

Already have a Quizlet account? .

Create an account

Verbal Communication

expressing ideas to others by using spoken words(

Nonverbal Communication

communication using body movements, gestures, and facial expressions rather than speech


the originator of the message in the communication process


the recipient of the sources message

Active Listening

empathic listening in which the listener echoes, restates, and clarifies. A feature of Rogers' client-centered therapy.

Passive Listening

listening role in which the listener does not share in the responsibility nor involve himself in the communication process


the action of touching with the hands or the skillful use of the hands


the act of compelling by force of authority


an accommodation in which both sides make concessions

Semantic Noise

distractions aroused by certain symbols that take our attention away from the main message

Psychological Noise

internal distractions based on thoughts, feelings, or emotional reactions to symbols


confidently aggressive


not aggressively self-assured, though not necessarily lacking in confidence


having or showing determination and energetic pursuit of your ends

Please allow access to your computer’s microphone to use Voice Recording.

Having trouble? Click here for help.

We can’t access your microphone!

Click the icon above to update your browser permissions and try again


Reload the page to try again!


Press Cmd-0 to reset your zoom

Press Ctrl-0 to reset your zoom

It looks like your browser might be zoomed in or out. Your browser needs to be zoomed to a normal size to record audio.

Please upgrade Flash or install Chrome
to use Voice Recording.

For more help, see our troubleshooting page.

Your microphone is muted

For help fixing this issue, see this FAQ.

Star this term

You can study starred terms together

Voice Recording