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14 terms

Communication Vocabulary

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Verbal Communication
expressing ideas to others by using spoken words(
Nonverbal Communication
communication using body movements, gestures, and facial expressions rather than speech
Sender
the originator of the message in the communication process
Receiver
the recipient of the sources message
Active Listening
empathic listening in which the listener echoes, restates, and clarifies. A feature of Rogers' client-centered therapy.
Passive Listening
listening role in which the listener does not share in the responsibility nor involve himself in the communication process
Manipulation
the action of touching with the hands or the skillful use of the hands
Coercion
the act of compelling by force of authority
Compromise
an accommodation in which both sides make concessions
Semantic Noise
distractions aroused by certain symbols that take our attention away from the main message
Psychological Noise
internal distractions based on thoughts, feelings, or emotional reactions to symbols
Assertive
confidently aggressive
Nonassertive
not aggressively self-assured, though not necessarily lacking in confidence
Aggressive
having or showing determination and energetic pursuit of your ends