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communication using body movements, gestures, and facial expressions rather than speech
empathic listening in which the listener echoes, restates, and clarifies. A feature of Rogers' client-centered therapy.
listening role in which the listener does not share in the responsibility nor involve himself in the communication process
distractions aroused by certain symbols that take our attention away from the main message
internal distractions based on thoughts, feelings, or emotional reactions to symbols
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