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AAA Call Status
Terms in this set (9)
Assigned- identifies the date and time that a call has been given to a driver with a facility.
cancelled- identifies that a member has cancelled the road service request.
Cleared- identifies the date and time that a call record has been completed.
Dispatched- A D3 call status code that identifies that a driver has accepted a call and will help that member.
Killed- A D call status code that identifies that members called for roadside assistance, but before they hang-up, they no longer need roadside assisstance
On-Location- identifies when a technician arrived at the member's breakdown location.
Received- identifies the date and time a member called for roadside assistance.
Spot- identifies that a facility has been assigned to a call record.
Tow- identifies the date and time that member's vehicle has started its transport to the tow destination.
THIS SET IS OFTEN IN FOLDERS WITH...
AAA D3 Call Status Abbreviations
AAA Story of the Call
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