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5 Written questions

5 Matching questions

  1. Factors affecting verbal communication
  2. federal laws
  3. Identify ways to minimize the risk of malpractice
  4. negligence
  5. false imprisonment
  1. a restraining a pt against will
  2. b • Documentation
    • Attend to safety
    • Obtain informed consents
    • 5 rights: right person, amount, time, route, medication
  3. c vocabulary, clarity, humor, tone,
  4. d failure to follow standard practice
  5. e EMTALA: prevents patients from being "shuffled" to another facility because of their inability to pay.
    HIPPA: Guidelines that you can follow in the medical office to assure patient privacy.
    PSDA: pt rights to make decisions regarding own healthcare by living will or power of attorney
    ADA: protection against discrimination of individuals with disabilities

5 Multiple choice questions

  1. written defamatory statements
  2. false communication to a third person
  3. observable and measurable: vomit, pale skin
  4. clients perspective: complaints of headache, nausea, and dizziness
  5. kidney disease, capillaries bursting around the eyes, scar tissue around heart and lungs

5 True/False questions

  1. standards of practiceWhat a reasonable and prudent nurse would do
    • Mandatory =Nurse Practice Act
    • Voluntary = ANA


  2. Therapeutic communication:• Pre-interaction phase
    • Orientation phase
    • Working phase
    • Termination phase


  3. pre-hypertension120-139systolic / 80-89 diastolic


  4. Hypertension120-139systolic / 80-89 diastolic


  5. enhancing communicationlistens actively, establish trust, clarify, be assertive, summarize conversation