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Arts and Humanities
Ch1 managers and management
Terms in this set (23)
A deliberate arrangement of people brought together to accomplish some specific purpose.
3 Characteristics of all organizations
1. Has distinct purpose (goals)
2. Purpose or goal can only be achieved with people
3. Develop a deliberate and systematic structure that defines and limits the behavior of its members
People who work directly on a job or task and have no responsibility for overseeing the work of others
Individuals in an organization who direct and oversee the activities of other people in the organization.
Those at or near the top of an organization (vice president, president, chancellor, managing director, chief operating officer)
Those managers found between the lowest and top levels of the organization. Responsible for translating the goals set by top managers into specific details that lower level managers will see get done. (department or agency head, project leader, unit chief, district manager, division manager, or store manager.
Those individuals responsible for directing the day to day activities of non-managerial employees. (supervisors, team leaders, coaches, shift managers, or unit coordinators)
The process of getting things done, effectively and efficiently, with and through other people.
doing a task correctly and getting the most output from the least amount of inputs.
Doing the right things by doing those work tasks that help the organization reach its goals
What are the four management functions?
Planning, organizing, leading, and controlling
Defining goals, establishing strategy, and developing plans to coordinate activities
Arranging and structuring work to accomplish the organization's goals
Direct and coordinate the work activities of people
Monitoring, comparing, and correcting work performance
Specific categories of managerial actions or behaviors expected of a manager (Interpersonal, informational, decisional)
Involve people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nater. (Figurehead, leader, and liason)
Collecting, receiving, and disseminating information. (monitor, disseminator, and spokesperson)
Making decisions or choices. (entrepreneur, disturbance handler, resource allocator, and negotiator
Skills managers use to analyze and diagnose complex situations.
Skills involved with working well with other people both individually and in groups
Job-specific knowledge and techniques needed to perform work tasks
To build a power base and establish the right connections
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