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List 4 ways to start Task Manager

Ctrl Alt Del. Right click system tray, command prompt taskmgr.exe. Ctrl+shift+esc

If a program is not responding how do you stop it?

you can end it by selecting end task at the bottom of task manager

If a program is using too much of system resources and bogging down other applications what can you do to fix the problem

Open task manager, end the program and then if needed restart it.

How can you get a list of users currently logged onto the computer

Task Manager, users tab

What is the filename and extension of the System Configuration Utility


what tool in windows Vista used to disable a start up program is not available in windows XP

Software Explorer

If a nonessential service is slowing down startup how can you permanantly disable it

Services.msc manually change the startup type column. You have 4 options Automatic,(delayed start) Automatic, Manual,

What tool can you use to set the start up type of service for windows

Msconfig tool and later operating systems in XP run type msconfig.exe hit the return key look for strt up tab & uncheck

List 3 snapins that can be found in both Windows Vista & XP Computer Management windows that are used to manage hardware & track problems with hardfware

Device Manager, Disk Manager, Task Manager

What is the file extension of a console that is managed by Microsoft Management Console


What are the program filename&extensions of the Microsoft Management Console


Which log in event viewer would you use to findout about attempted logins to a computer


which log in event viewer would you use if you suspect a problem with the hard drive

The system log record

What is the program filename and extension of the Reliability and performance Monitor


What is the path to the Ntuser.dat file in windows Vista

This is a hidden file in a hidden directory C:\user\default\ntuser.dat

Which registry key contains information that Device Manager uses to display information about hardware

Device manager reads data from the HKLM ( hlkey_local_machine)to build the information it uses about hardware configurations

What tool in windows XP do you use to back up the system state


What is the Vista tool that can give you a quick reportof the overall performanceof the system

Windows experience index

To improve windows performance you decide to disable the indexer used for windowssearch. Will windows search still work

Yes it will.

What 3 indicators in Task Manager can be used to find which program has a memory leak

Working set, handles & thread column

Why is it best to not disable the UAC box

The UAC box protects your system against users making unauthorixed changes & against malware installing itself without your knowledge.

What key do you preaa @ startup to load the system in safe mode

F-8 key

If performance improves when windows is loaded in safe mode, what can you conclude

a non essential startup programs are at fault slowing down the system.

If performance does not improvewhen windows is loaded in safe mode, what can you conclude

It is a problem with the hardware device, a critical driver or a windows component.

When using Msconfig to stop startup services, including Microsoft serviceswhich service would you not stop so that restore points will not be lost

Volume shadow copy or system restore.

what is the purpose of the windows installer service

...It is an operating system service that was created by Microsoft to improve the installation & uninstallation of programs, make software deployment in netwoks easier, and to solve common problems such as shared dll conflicts

In what folder does Task scheduler keep scheduled tasks

C:\ windows\system32\tasks

In what folder is most installed software likely to be found

C:\ programs

What is the name of the control panel appletused to install software in vista

Programs & Features

How is the Ntuser file used

To hold the preferences & settings of the currently logged on user.

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