20 terms

Ch. 16 Employment communications

STUDY
PLAY

Terms in this set (...)

First step when creating resumes and cover letters
- carefully evaluate your career ambitions and qualifications
Identify your key selling points
-Identifying your CAREER GOALS helps you accomplish several things in the job search process
-FIRST, it helps you frame your resume and cover letter to project your career hopes.
-SECOND, it helps you evaluate how well your abilities and attributes prepare you for your desired career.
Abilities
Skills and knowledge that can be applied to accomplishing work tasks
Attributes
Personal traits or characteristics
Completing a thorough job search process
-Use ALL THE RESOURCES AVAILABLE to learn about your options and ensure that you apply for the jobs that are good fits for you
- Contact and get involved with PROFESSIONAL ORGANIZATIONS and visit ORGANIZATIONAL WEBSITES to learn about options
Set up the Message Structure for resumes and cover letters
- As a university student aim for a SINGLE PAGE resume
- If you find yourself using more than one page, you are likely WEAKENING the message about your key selling points
4 major sections of a resume
1) Name Block
2) Education
3) Summary or Objective
4) Work experience
Principles of Effective Resumes
-Emphasize accomplishments with ACTION VERBS
- Quantify ACCOMPLISHMENTS where possible
- Position your MOST IMPORTANT contributions first
- Group and label information to INCREASE EASE of reading
- Remove IRRELEVANT details
- Avoid BUZZWORDS and JARGON
- BE EXACT and avoid any errors
- Group and label information to IMPROVE EASE of reading
- FORMAT to distinguish pieces of information
- Select a simple yet VISUALLY APPEALING layout
Getting the Tone, Style and Design Right for Resumes and Cover letters
-The TONE, STYLE and DESIGN must be perfect
-How can you make sure that potential employers rapidly understand your story: the unique ABILITIES and ATTRIBUTES that will deliver value to them?
Emphasize accomplishments with action verbs
-Without EXAGGERATING, choose verbs that make your key abilities and attributes JUMP OFF the page
- avoid verbs that UNDERSELL your abilities and attributes
Chronological Resumes
Present the information grouped by work and education over time.
- Name block
-Summary of qualifications or career objective (optional)
- Education
- Work experience
- Additional information
Functional Resumes
Present the information in terms of key skills
-name block
- Summary of qualifications or career summary
-Skills
- Additional information
Developing a Reference List
- Develop relationships with potential references over time
- Contact your references ahead of time
- thank your references
- Complete a consistently formatted, well-detailed reference list
Constructing Cover Letters
- the cover letter often forms the FIRST IMPRESSION.
- Clearly identify the POSITION you are applying for
- BE FOCUSED and concise
- Show a confident and enthusiastic tone without exaggerating or DISPLAYING ARROGANCE
- TAILOR your cover letter to the job posting and needs of the employer
- Adapting for UNSOLICITED LETTERS.
Reviewing your resumes and cover letters
- Your job application must be PERFECT
- On the most basic level, you should make sure every element of your job application correctly portrays your ABILITIES and ATTRIBUTES
Dress for the interview and pay attention to etiquette
- As much as possible, gain a sense ahead of time about the DRESS STANDARDS at the company where you are interviewing
- Generally, you should DRESS UP, even when the company has a fairly casual environment
Respond effectively to interview questions
- Respond to question STRATEGICALLY, CONFIDENTLY, and CONCISELY
- Be perceptive about what hiring managers are EVALUATING
- Tell SUCCESS stories
- AVOID CRITICIZING your forming organizations, supervisors, and colleagues
- ASK questions
Succeed in web conference interviews
- do several TRIAL RUNS
- Make sure your profile for the web conference software creates the RIGHT IMPRESSIONS
- look professional
- TIDY UP your room or office
- LOOK DIRECTLY at the camera
- smile and express yourself NONVERBALLY
- use notes STRATEGICALLY
- AVOID DISTRACTIONS
- send a THANK YOU NOTE
Follow up after the job interview
- Within a few hours to one day after your interview, send a THANK YOU NOTE
- your primary goal should be to express GOODWILL and confirm your INTEREST in the position.
Leaving and Organization
- you should inform your supervisor that you are leaving immediately, preferably IN PERSON
- you may be required to write a FORMAL RESIGNATION