55 terms

Principles of Management

Management can be defined as a process taking place in an organization, and consists of a number of interrelated functions which must be accomplished for the ____________ to be effective.
Management is this ________, and consists of a number of functions to include planning, organizing, staffing, directing, and controlling
Management is a process, and consists of the following functions: planning, organizing, staffing directing, and ___________.
The fifth function is known as controlling and involves making sure that things are going according to _____.
The management process consists of five functions: planning, __________, staffing, directing and controlling.
The second function is organizing, which involves dividing up the work, establishing a structure of __________ and responsibility, grouping the resources, and coming up with ways to coordinate the various parts.
The ________ function of management involves defining goals and a purpose for the organization, planning alternative courses of action, and basically preparing for the future.
The planning function involves preparing the company for the future by setting ______, planning for various contingencies, etc.
The organizing function of management involves dividing up the work, grouping resources, establishing a structure of authority, and coming up with ways to __________ the parts.
This describes the organization function, in which resources are grouped, work is allocated, and a structure for coordinating the work and human______ is defined.
The _____ function of management involves selecting, placing, utilizing, and taking care of employees
This describes the staffing function of management. The staffing function is also known as personnel management and ______ resources management
The _________ function of management involves guiding and influencing the employees to seek organizational objectives.
The directing function of management, also known as ________, involves getting the employees to work towards the organization's goals.
The ___________ function of management involves assuring the organizational and managerial objectives are accomplished.
The controlling function of management can be considered the opposite of the planning function. In the control function, we ________ and observe how well the plans are working.
There are different levels of management. A manager's level can generally be determined by looking at the three areas of managerial skill: _________, interpersonal, and conceptual
The three skills involved in managerial work are technical, interpersonal, and conceptual. Low-level managers have more __________, less conceptual. High-level managers are typically the opposite
High level managers usually have a lot of conceptual skill, and less _________ knowledge compared to a low level manager.
High level managers typically have more conceptual skills, which are involved in _________ and directing a large portion of the company.
_____-line managers typically have the most technical knowledge of managers, and supervise non-management employees.
Front-line managers, also known as supervisory managers, typically have the most technical knowledge of managers. They are also the only managers who do ____ supervise other managers.
The work that managers do can be divided into three different roles--interpersonal roles, _____________ roles, and decisional roles.
Managerial work can be divided into interpersonal roles, informational roles, and decisional roles. The information roles include being a monitor, disseminator, and a ______________.
Managerial work can be split up into three roles: _____________ roles, informational roles, and decisional roles.
Interpersonal roles include being a figurehead, leader, and ________.
Decisional roles include being an entrepreneur, a disturbance handler, a ________-allocator, and negotiator.
The _____________ roles of a manager involve being a monitor, disseminator, and spokesperson.
The __________ roles of a manager involve being an entrepreneur, a disturbance-handler, a negotiator, and a resource-allocator.
The _____________ roles of a manger include being a leader, a liaison, and a figurehead.
Gilbreth is known for his belief in finding the "one best way" of doing a job. He was one of the pioneers of __________ Management.
Frank Gilbreth believed in determining the best, most __________, fastest, and easiest way to do any job.
There are various levels of management. The __________ level includes positions such as head nurse, foreman, and section head.
The first-line level of management, also known as supervisory management, includes the _______ level of managers, who manage non-managerial employees.
A multi-national corporation is one which operates in more than one _______.
A multi-national corporation (MNC) usually has a parent company, and component companies which operate in __________ countries. An MNF (multi-national firm) is pretty much the same as MNC.
A ______ company is one which specializes in one product which is sold all over the world.
A company which is given by law the ability to act as a single ______ by entering into contracts, collecting debts, etc. is a corporation.
A corporation is a legal entity, and has its own rights, privileges, and liabilities which are distinct from those of its ________.
The idea of __________ is that an organization only exists as long as society considers the organization acceptable or useful.
To maintain legitimacy, a company often makes it a priority to show social responsibility and a sense of _______.
Organizations are expected to observe the law, but they are also expected to have a sense of ethics, or an idea of what is _____ and fair.
Organizations which act with a sense of ethics are usually the most __________ organizations.
A _____ of command means that orders, information, etc. does not go straight from the top executive to the front line worker--it goes down through consecutively lower managers until the worker's supervisor relays the order or information.
When a chain of command exists, typically the highest executive does not interact with the lowest worker, and the lowest worker does not go to the top executive about his concerns. An employee must work up, or down through the chain of command. For instance, if a manager sees the subordinate of a supervisor doing something inappropriate, he would tell the supervisor, not the _____________ directly.
A ___________ is anyone who can affect an organization, or can be affected by it.
A stakeholder can be a stockholder, an employee, or even the customers or the __________ in which the organization exists.
The ___________ approach to management involves coming up with a management approach or combination of approaches which best fits the situation.
This is known as the contingency approach, and is based on the idea that there is no single approach to management which is _________ for every possible situation.
__________ Management is considered the oldest approach to management.
Scientific Management was initially associated with Frederick _______, then later Henry Gantt and Frank Gilbreth.
An important aspect of __________ management is finding the most efficient way to do a job through scientific analysis.
This is the main principle behind scientific management--finding the most efficient way to do a job. Scientific Management is different from many of the other approaches in that it focuses primarily on the _________ work instead of higher-level management.
The first principle of Scientific Management is ________________ of the work involved.
scientific study
"Scientific study" of the work, involves studying and observing the work to determine the most efficient way to ___________ it.