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Governance: Chapter 4- Leading, Managing, Following
Terms in this set (32)
Anyone who uses interpersonal skills to influence others to accomplish a specific goal
An employee who is responsible and accountable for efficiently accomplishing the goals of the organization
Clinical Agency - CNO /VP Patient care services- what level is this?
Clinical Agency- Nurse Manager/Clinical Coordinator/Director of Nursing Services- what level is this?
Dean- Associate Dean- Division Director
consensus; information; satisfaction
Functions of Leaders: Achieve __ within the group about goals
Maintain structure that facilitates accomplishing goals
Supply __ that helps provide direction and clarification
Maintain group __, cohesion, and performance
Functions of Managers:
Clarify the organizational structure
Choose the __ to achieve goals
__ and coordinate tasks
Evaluate outcomes and provide feedback
Practiced by a nurse with legitimate authority described in a job description
Exercised by a staff member who does not have a specified management role
Inborn traits of successful leaders
Leaders made through education, training, and life experience
Managers adapt their leadership styles relative to changing situations; range from authoritarian to permissive
based on concepts of chaos theory; employees are directly involved in decision making and managers assume more of an influential, facilitative role rather than one of control.
Roles are fluid and outcome oriented.
Change is expected .
Based on the theory of social exchange.
Once initiated exchange behavior continues until one or both parties finds that the exchange of performance is no longer needed.
Manager rewards staff for working overtime in exchange for time off.
inspires and motivates followers, emphasizes importance of interpersonal relationships; may be a natural model for nursing managers
Essential elements of __ leadership:
Many individuals at various levels in the organization must be responsible for the organization's performance.
is based on the premise that leadership originates from desire to serve and that in the course of serving one may be called to lead
Nursing profession is founded on principles of __, __ and the growth and health of others
"When people feel good they work more effectively"
A bad experience may spill over into future interactions.
A positive experience lightens the mood and affects the next encounter.
planning, organizing, directing, controlling
4 functions of nurse managers
Establishing standards of performance
Liaison to the nurse manager
Promotion of quality patient care and resources
Extensive experience , skills and knowledge in clinical practice
Familiar with the organizations standards and practices
First level manager
is responsible for supervising the work of nonmangerial personnel and the day to day activities of a specific work unit or units.
24 hour accountability
Usually the head nurse, nurse manager, or an assistant.
Clinical Nurse Leader
is not a Manager,
Is a lateral integrator of care responsible for a specialized group of clients.
Coordinates care at the bedside and supervise the healthcare team
Improve patient outcomes and reduce cost
Essential component of leadership
Interactive and complementary to leadership.
A skilled energetic staff member is a complement to the leader .
(Self directive, proactive, supportive, commitment and initiative)
Ability to inspire and empower others to commit to goals
Characteristics of Successful Leaders
Characteristics of Successful Leaders:
Ability to facilitate __
Understanding of people and their needs
Communication; knowledge; business
AONE Areas of Competency for All Nurse Managers:
__ and relationship management
__ of the health care environment
Leadership skills include:
Foundational thinking skills
Knowledge of the healthcare environment includes-__ practice knowledge, quality __ and management
Personal and professional __
__ based clinical and management practice
financing; resource; technology
Business skills include:
Understanding of health care __
Human __ management and development
Information management and __
THIS SET IS OFTEN IN FOLDERS WITH...
Governance: Chapter 1
Governance: Chapter 6- Managing and Improving Qual…
Governance: Chapter 2- Designing Organizations
Governance: Chapter 3- Delivering Nursing Care
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