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Chapter 1

Terms in this set (46)

Manager
Someone who coordinates and oversees the work of other people so organizational goals can be accomplished
first-line managers
Managers at the lowest level of management who manage the work of non managerial employees
Middle Managers
Managers between the lowest level and top levels of the organization who manage the work of first-line managers
Top Managers
Managers at or near the upper levels of the organization structure who are responsible for making organization-wide decisions and establishing the goals and plans that affect the entire organization
Organization
A deliberate arrangement of people to accomplish some specific purpose
Management
is the process of working with and through others to achieve organizational objectives in an ever changing environment. Central to this process is the effective and efficient use of limited resources
working with and through others....leadership
stakeholders
What Part of Management is this?
-Definition of?
are constituencies in the organization's environment that are affected by an organization decisions and actions
-Definition of?
managers operate in an uncertain environment with many factors and influences from outside the organization that affect managerial decisions and organizational performance
-to achieve organizational objectives

(specific, measurable, attributable, realistic, timely)
What Part of management is this?

What is SMART?
*objectives should be SMART
*organization
Limited Resources
What part of management is this?

(money, technology, equipment, people, knowledge)
Efficiency
Doing things right, or getting the most output from the least amount of inputs
Effectiveness
Doing the right things, or doing those work activities that will result in achieving goals
Planning
Management function that involves setting goals, establishing strategies for achieving those goals, and developing plans to integrate and coordinate activities
Organizing
Management function that involves arranging and structuring work to accomplish the organizations goals
Leading
Management function that involves working with and through people to accomplish organizational goals
Controlling
Management function that involves monitoring, comparing, and correcting work performance
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