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COM 230 Mid Term
Terms in this set (86)
making and sharing sense
pressure to conform-when groups agree to try and avoid conflict
individuals may be tempted to rely too much on others rather than pitch in and help
group whose main purpose is to give people a way to fulfill their need to associate with others
Ex: family groups, social groups
exist to accomplish a task or achieve a goal
Ex: study groups, therapy groups
three or more people who collaborate from different physical locations, perform independent tasks, have shared responsibility and rely on some form to technology to communicate
How many people make up a small group?
between 3 and 12
a coordinated group of individuals organized to work together to achieve a specific, common goal
Humans have basic needs that can be arranged in a hierarchy
-self actualization need
Three basic human needs influence individuals as they form and interact in groups
Tuckman's Model (5)
-guidance and direction
-increased clarity of purpose
-agreement and consensus
-clear roles and responsibility
-clear vision and purpose
-focus on goal achievement
-good feeling about achievements
saying something that is misinterpreted by another person
occurs when people respond to something as if they have actually observed it, when in reality they have merely drawn a conclusion
listening styles (4)
hand gestures or body movements that communicate to another person that you are regulating flow of communication
nonverbal acts that satisfy personal needs and help people adapt to their immediate environment
informal rules or standards that people use to determine appropriate or inappropriate behavior in a given context
explicit agreed on prescriptions for acceptable and appropriate behavior
the relative importance of an individual
the ability of a person to control or influence some other person or decision
The extent to which a person is confident in, and willing to act on the basis of, the words, actions, and decision of another
measure of randomness or chaos in a system
Social Exchange Theory
simples but powerful attempt to explain human behavior in terms that sound like a blend of behavioral psychology and economic theory
-relationships can be thought of in terms of losses and profits
Symbolic Convergence Theory
describes how groups' identities develop through shared fantasies
explains how people structure their groups by making active use of roles and resources
degree of attraction group members feel towards one another and toward the group
Is the generation, application or extension of new ideas
inappropriate assumption that one event is the cause of another when there is little evidence to connect the two events
occurs when someone argues that there is only two approaches of solutions to a problem
it is a good idea because everyone else is doing it - peer pressure
attacking the person not the issue
Types of evidence (4)
After a newcomer enters a group, what is the final phase of the socialization process called?
A main purpose of a ________ group is to allow humans to associate with other humans.
What are the competencies that manage the group interactions and keep it focused on the task at hand?
____________ is the degree to which members share the same level of commitment to the group or team during the early stages of group formation.
Mutuality of Concern
An individual is inclined towards social loafing more when he or she
Is in a very large group
What kind of a group helps its members to tackle personal problems and manage their stress?
Which need best describes the statement "Some people are natural caregivers and exercise their need to nurture others in groups"?
Communication is essentially a human process of
acting on information
Which interpersonal needs are termed as survival needs according to Maslow's theory?
Physiology Needs and Safety Needs
Which stage of group development is characterized by attempts to resolve earlier conflicts according to Bruce Tuckman?
Which nonverbal cues often take the place of spoken words, letters, or numbers?
To overcome word barriers, people must understand that words are subjective. What helps in checking that what people understand from others is really what those others intended?
Which principle states that people are attracted toward things or people that they like, prefer, and evaluate highly?
In statements of inference, people can speculate about and interpret what they think occurred. This leads to
___________ listeners are skeptical in nature and want others to get to the point so that they can figure out what to do with the information
Which role assists in the smooth and effective functioning of a group?
During a meeting, Will was merely taking down the ideas and suggestions discussed by the members. None of the group members asked for his opinion or any suggestions, nor did he raise any clarifications for the views given by the group.
What task role was Will playing in the group?
While all the group members were discussing an issue and innovative ways to resolve it, Jeffrey, who did not contribute to the discussion, agreed to the ideas without analyzing the advantages or disadvantages.
Which informal role was Jeffrey playing?
Before a group meeting, Joshua high-fived all of the fellow members. Welcoming each other by high-fiving subsequently became a part of all the meetings that succeeded it.
Which term best describes the practice adopted by the members?
Which of the following is an ability that can get other members of the group to conform to the wishes of a fellow group member?
Of the general theories in small group communication, which one provides the broadest perspective?
Over the past year, Rachel has been involved in a lot of relationships. Her ex-boyfriend said that the primary reason he left her was because she used to assess their relationship by quantifying the rewards and costs as well as profits and losses of every minute aspect.
Which theory best exemplifies Rachel's behavior?
Social Exchange Theory
Brad, Johnson, Kyle, Curtis, and Frank get along really well with one another. Not only are they teammates who work effectively and efficiently at work, but they are best friends outside of work also. They go to basketball games together, invite each other over for barbeques on the weekends, and plan fishing trips together.
The small group communication variable that best illustrates the bonhomie that exists between the five friends is called
While assessing information from a particular website, one should bear in mind the interests and philosophical or political prejudices of the establishment or person in charge of that site. Which criterion regarding such kind of information are they considering?
Which ability can be used to assemble information in a unique and significant manner?
____________ broadens the concept of creativity by converting a creative idea into something that is put into practice.
Because she is the team leader, Emma asked her group to write down ideas about how to approach their new project. She took the time to go through all the ideas, only to find out that most were similar in nature. Which technique would have helped her to simplify the situation?
Which type of group-discussion question elicits a yes or no response?
Question of fact
culturally specific, nonverbal gestures
not culturally specific, more universal
Finch and Raven's Types of Power
A learned system of knowledge, behavior, attitudes, beliefs, values, and norms that is shared by a group of people
Personal 1 1/2-4ft
aimed at accomplishing a group's goal
define a group's social atmosphere
-gatekeeper and expeditor
call attention to individual contributions and tend to be counterproductive to the overall group effort
initial uneasiness in a group
when tension is discussed
There is not only one right way to accomplish task with same results
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