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5 Written questions

5 Matching questions

  1. satisficing., (Because most people would just as soon cut short a group meeting, the tendency is to seek a decision that is "good enough" rather than to push on in pursuit of other possible solutions. Satisficing can occur because groups have limited time, lack the right kind of information, or are unable to handle large amounts of information.)
  2. Moral rights, (Ethical behavior in the moral-rights approach is guided by respect for the fundamental rights of human beings, such as those expressed in the U.S. Constitution's Bill of Rights. We would all tend to agree that denying people the right to life, liberty, privacy, health and safety, and due process is unethical.)
  3. 1st line managers, (Following the plans of middle and top managers, first-line managers make short-term operating decisions, directing the daily tasks of nonmanagerial personnel, who are, of course, all those people who work directly at their jobs but don't oversee the work of others.)
  4. The Civil Rights Act of 1964
  5. Total Quality Management (TQM)
  1. a The tendency of a group to settle on a decision that is "good enough" is called
  2. b Issues like privacy, health and safety, and due process being described as basic rights is typically tied to which of the following approaches to deciding ethical dilemmas?
  3. c This process instituting ongoing small, incremental improvements in all parts of an organization
  4. d Managers who make short-term operating decisions and direct the daily tasks of the nonmanagerial employees are called
  5. e This act established the Equal Employment Opportunity Commission

5 Multiple choice questions

  1. Laurie has been struggling with her weight and one of her coworkers suggested that she make a SMART goal for herself. Which of the following is the best example of a SMART goal for Laurie?
  2. Pizza Hut provides the use of its name plus operating know-how to companies in Costa Rica in return for a fee plus a percentage of profits. Pizza Hut is
  3. According to Hersey and Blanchard's Situational Leadership Theory, a worker who is unable, unwilling and lacks confidence is at this level of readiness
  4. Having just spent $1500 for a new engine for his old car, Raimundo now learns his transmission needs to be replaced. Raimundo decides to junk the car now, rather than repair it. Raimundo has avoided the __________ bias.
  5. This President wrote, "If your actions inspire others to dream more, learn more, do more and become more, you are a leader."

5 True/False questions

  1. an organization, (An organization is a group of people who work together to achieve some specific purpose)Planning is defined as


  2. 360 Degree AppraisalIn some companies, employees receive assessments from their manager, peers, subordinates, and customers, while also performing a self assessment. This is known as


  3. setting goals and deciding how to achieve themPlanning is defined as


  4. delegatingA nation's __________ is the shared set of beliefs, values, knowledge, and patterns of behavior common to its people.


  5. Extrinsic RewardThis approach to leadership attempts to identify distinctive characteristics that account for the effectiveness of leader


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