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Human Resource Management DSST
Terms in this set (100)
cooperation, financial bonus, and broad based suggestion system
the three key elements required for a gain-sharing reward system
15 or more
Title VII of the Civil Rights Act of 1964 affects nearly all employers with how many employees?
What is happening when HR determines equitable rates of pay?
Which of the following refers to a program that introduces a new employee to the organization and to his or
What frequency of performance management yields the best results?
of the shift from a task-based to a process-based organization of work?
Job analysis is more challenging in the twenty-first century because
Human resource information system (HRIS)
A database that maintains information on employees including personal information, benefits, salary, and
payroll data would most likely be part of which of the following?
Openness about pay is a matter of degree versus a matter of simply being open or not being
Which of the following is true about pay secrecy?
The supervisor is responsible for identifying declining work performance.itions?
What describes the role the supervisor plays in an Employee Assistance Program?
both the employee and employer have no expectations as to how long the employment will last?
Employment-at-will means that
because this is when feedback is most effective?
What is the best reason for feedback to be delivered immediately after the questionable behavior or action?
Management skills required in future jobs
A development program is most likely to teach employees which of the following
Unions tend to favor seniority over ability.
Which of the following is true of promotions?
Feedback serves two functions: motivational and instructional.b1
Which of the following is true about feedback?
In most unionized companies, management can negotiate directly with employees?
Which of the following is NOT true about unions?
Which of the following strategies does NOT fall under the training and development HRM function?
Federal law does not require lunch or coffee breaks.
According to federal law, which of the following is true about breaks?
The following are true about Social Security EXCEPT. of
it was created to cover 100 percent of retirement expenses
What is a person called who acts as an intermediary between an employee and management when the
employee claims unfair treatment?
Low performers stay
What is a disadvantage of a low turnover rate?
operate a motor vehicle to make deliveries such as pizza
An employee has to be at least 18 in order to do which of the following?
Jobs that have stable tasks and stable job specifications are known as?
There is considerable variability around the estimates of training effectiveness
Which of the following statements is true about training?
an assessment of HRM that measures the economic impact of managers' conduct
What is behavior costing?
attitudes toward dishonest behaviors
An overt integrity test is designed to assess
establishing a workforce that performs to its potential in an equitable work environment in
which no one has an advantage or disadvantage"
Which is the best description of managing diversity?
a small business
A simplified employee pension (SEP) can be used by?
Adjustments in the work environment that allow for the special needs of individuals with disabilities are
A U.S. company cannot violate the law of the foreign country in order to comply with Title VII.
Which of the following is true about protection in foreign countries under Title VII of the Civil Rights Act
What is the recruitment of home-country employees called?
provides a menu of benefits enabling employees to pick and choose what they want
A cafeteria-style benefit plan
What is the first level of evaluating training?
should judge performance and not personality or mannerisms
Which of the following is true about strikes
By law federal employees cannot strike.
Mental ability tests are among the most valid predictors for successful job performance.
Which of the following is an accurate description of mental ability tests?
to prevent financially troubled companies from singling out older employees during cutbacks
What is the objective of the Age Discrimination in Employment Act (ADEA)?
changes in women's self-perception
Which of the following was a major factor in motivating women to enter the workforce in the 1970s and
Which of the following is the HRM planning process that assesses current HR skills, abilities, and
potential, and analyzes their use?
a competency-based pay system
Paying an employee on the basis of the depth of his/her knowledge is an example of
negative transfer means that the employees did not feel that they got anything from the
All the following are true about training transfer EXCEPT
Which act applies to every employer in the United States—even those with just one employee
The Immigration Reform and Control Act (IRCA)
What makes up approximately 30 percent of a company's annual expenditures?
They act as ongoing consultants.
Which of the following is true of retainer executive search firms?
An apprenticeship is considered
Employees have the right to see employer's injury and illness logs.
Which of the following is true about complying with the Occupational Safety and Health Administration
Which of the following is considered to be a "soft skill?
In negotiations, disruptive bargaining is also known as
federal minimum wage for covered employees
Which of the following accurately describes a wage of $7.25 an hour?
companies with 100 or more employees
Which companies are required to file an annual report with the Equal Employment Opportunity Commission (EEOC) that details the number of women and minorities employed in different job
Employees feel increased stress and withdrawal
Less hierarchy and high competition for jobs results in which of the following?
comparisons among employees
To generate rankings for salary administration purposes, which performance appraisal technique is best
an alleged violation of the rights of workers on the job
What is the definition of a grievance?
information presentation technique
Computer-assisted instruction is an example of which type of training method?
how members of a culture accept inequality, and if they perceive much distance between those
with power and those with little or none
What does power distance refer to?
Certain employers are required by law to conduct background checks.
Which of the following is true about background investigations?
Which of the following is true of a point-of-service (POS) health care plan?want
POS are made up of a combination of features of health maintenance organization (HMO) and
preferred provider organization (PPO) plans.
All of the following are true about safety at work EXCEPT
hazardous conditions that are disclosed to employees protect an employer from all liability
In the 1970s, managers were expected to hold between three and four jobs in a lifetime. What is the current
estimate for the number of jobs managers are expected to hold in a lifetime?
seven to ten
To what do halo, contrast, leniency, and central tendency refer?
biases of raters in performance management
it varies by state
Who has the right to see an employee's personnel file?
American business is preceded by lengthy social rapport.
All the following are true about the U.S. business culture EXCEPT
the Office of Federal Contract Compliance Programs (OFCCP) and an employer about victims
of unlawful discrimination
A conciliation agreement is an agreement between
Virtually all services are covered, including preventive care.
What is an advantage of a health maintenance organization (HMO) health plan?
provide the opportunity to practice
To be effective, training methods should
by demonstrating that the HR-related employment practices are job-related
How can job analyses help in the defense of employment practices such as interviews and tests?
Executive appraisal is considered "taboo" in many companies
Which of the following is true about executives and performance appraisals?
heightened insecurity and reduced productivity.?
Which of the following is an indirect cost associated with layoffs?
characteristic customs, beliefs, and values associated with a company
What is the definition of organizational culture?
is shown to improve performance by around 10 percent
Goal setting in terms of employee performance?
Wagner Act of 1935
Employees can engage in union activities under which act?
What is a range that demonstrates a point spread in a pay chart?
The expatriate neither gains nor loses financially in comparison to home-country peers
What is a range that demonstrates a point spread in a pay chart?
There is shared accountability.
What is a disadvantage of job sharing?
Which of the following describes a situation in which employees do not need to join the representative
union, but must pay a representation service charge instead of union dues?
From a legal perspective, what is the most important word in the following definition of sexual
"the unwelcome sexual advances, request for sexual favors, and other verbal or physical conduct of a
sexual nature when submission to or rejection of this conduct explicitly or implicitly affects an individual's
employment, unreasonably interferes with an individual's work performance, or creates and intimidating,
hostile, or offensive work environment",
It can be inaccurate if the group being assessed is very effective or very ineffective
What is a disadvantage of the forced distribution appraisal technique?
Which of the following principles of learning refers to the belief that a trainee's performance is influenced
by the expectations of the trainer?
the narrowing of the ratios of pay between pay grades in a company's pay structure
What is pay compression?
reduced real estate costs
Which of the following is an advantage of virtual workplaces?
It is necessary for the plaintiff to prove the discrimination was intentional.
All of the following statements about Title VII of the Civil Rights Act are true EXCEPT
What is the biggest challenge for relocated employees?
raise salary ranges
What is the easiest way to deal with inflation in a merit-pay system?
Many states allow employers to designate an external smoking area.
Which of the following is true about the right to smoke at work?
What is a job classification structure that groups jobs according to their similarities?
For nonexempt employees, federal law requires that overtime be paid for work over how many weekly
White, native-born males are a statistical minority
Which of the following statements is true about diversity in the United States?
It costs the same to prepare an older worker for a job as a younger worker
Which of the following is true about older workers?
It is difficult to make comparisons across a group of employees.
Which of the following is true of the narrative essay appraisal method?
Requirements of effective employee incentive programs include simplicity, specificity, attainability, and
because of the impact unions have on corporate profits
Which of the following best explains why management in general opposes unions despite the fact that
union shops generally have higher productivity?
The Family and Medical Leave Act (FMLA) covers up to 12 weeks unpaid leave for eligible employees for
all the following EXCEPT
make job-related employment decisions
Job analysis can be used to help
illegal for all employees
Mandatory retirement is
to determine if the training was worth the cost
Which of the following is the best reason to evaluate training?
strategic business partner
Many human resource functions struggle with the role of
Additional compensation can be paid on any basis
How can an employer compensate an exempt employee who works more than the federally allowed hours
in a given week?
Unionized or nonunionized employees can stage a walkout.
Which is true about a walkout of employees because of unsafe working conditions?
employers who offer 100 percent employer-paid retirement plans
Which of the following accurately describes what the Employee Retirement Income Security Act (ERISA)
They are a contract for a right to buy stock at a certain price in the future
Which of the following is true of stock options?
Which of the following is considered voluntary turnover from the perspective of an employer?
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