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Communications - Business Documents and Oral Communications

Business Documents

formats and methods of communication. In business, many documents are used and each has a specific purpose and consists of specific components

Oral Communication

All forms of spoken information - the type of communication preferred by most managers.


Check to make sure the document makes sense and there are no errors in spelling, grammar, or punctuation.


an informal communication to share information quickly within an organization

Academic Report

research paper on a specific topic

Business Letter

formal means of communication outside a business, a letter that is sent from one company or organization to another; a letter head is usually used on a business letter

Personal - Business Letter

a letter that is from an individual to a business or organization

Mixed Punctuation

A format style that has a colon after the salutation and a comma after the complimentary close in a letter

Open Punctuation

a punctuation style for letters in which there is no punctuation following the salutation and complimentary close of the letter

Modified Block

a style of letter in which some lines start at the center of the page

Block Letter

Everything starts at the left

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