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An organization's competitive advantage is

what it can do differently from its competitors

Staffing influences organizational performance because

Its outcomes determine who will work for and represent the firm

Staffing professionals promote the goals of society by

helping to match people with jobs and organizations

Strategically evaluating the companys current lines of business, ...the skills it will need to execute its business strategy is

workforce planning

If a staffing specialist evaluates the organizations current employees...which of the following is being done


According to the resource- based view of the firm, in order to creat value, staffing practices must

enhance the differentiation of the firm's products

A company is able to successfully recruit engineers...this is an example of


Axis auto tries to keep its operational...this is known as a...strategy

cost leadership

With which of the following competitive advantages is cost less of a barrier in attracting top talent for companies?

product innovation

Organic growth takes place when an organization...

expands from within by opening new factories or stores

Which of he following is true for employment contracts

An implicit contract is not specified in a written or verbal contract

Which of the following are employees of a company who take...basis for a client or company?

leased workers

Which of the following was declared illegal by the taft hartley labor act?

closed shop

The WARN act of 1988 applies to

private, public, and quasi- public entities which operate in a commercial context

The age discrimination in employment act of 1967 protects people

40 years of age or older

a formal group or cluster of tasks is a


a job analysis ...

determines a job's entry requirments

if the job of a loader exists to load packages on delivery trucks, the ability to safely lift and load packages onto a truck is a

essential funciton

A summary of the characteristics of someone able to perform the job well is a

person specification

The job analysis technique that identifies behaviors that lead to extremely effective or extremely ineffective job performance is

critical incidents method

Which of the following is the first step in the typical workforce planning process

identifying the firm's business strategy

Typically, when interest rates rise,

businesses are less likely to expand

which of the following events suggests that a the next 1-3 years

a decrease in consumer disposable income

if a company employs two office assistants for every nine architets...will it need to hire


....involves looking at past employment patterns and using those patterns to predict a firm's future labor needs

trend analysis

An employee who is currently employed but ocassionally visits online job boards "just to see whats out there" in case he can identify a better job opportunity is called

passive job seeker

which of the following is an internal recruiting source?

succession management

the ongoing process of recruiting, evaluating, developing, and preparing employees to assume other postions in the firm in the future is

succession management

the management at Ajax Corporation ...which of the following methods of internal sourcing does ajax use?

talent inventories

Which of the following refers to the training of employees to extend their capabilites and prepare them to assume other jobs and roles in the firm?

employee development

When an applicant believes that an assessment method is unfair because it does not give him an opportunity to demonstrate job relevant skills...

procedural fairness is low

Amy was unhappy with the way she was treated when she applied for the position of a shop floor asisstant at a local retail outlet...when...this is an example of

spillover effect

An applicant who finds a recruiter to be rude and unhelpful is likely to perceive l

low interactional fairness

For which of the following types of candidates...becoming applicants at all

passive job seekers

Which of the following seems to be most important with regard to recruiter demographics

the recruiter needs to be able to relate to a recruits value system and motivations

The fit between a persons abilities and the demands of the job and the fit between a persons desires and motivations and attributes and rewards of a job is

person-job fit

If an individuals goals, values, and work style clashes with the workers, which is true?

the individual has low person- group fit

Which of the following is true of person-organization fit?

It is positively related to job satisfaction

When a restaurant hires a server who has simialr competncies to the existent servers, this is an example of

supplementary fit

When a company rejected Sara, who would have been a poor performer on the job, which assessment outcome occured?

true negative

Internal assessment typically improves a firm's stategic capabiliites by

assisting "blocked" employees to improve thier performance

Why do some firms prefer to call groups of employees targeted for accelerated development :acceleration pools" rather than "high-potential pools

because "high potential " pool implies the rest are of low potential

critical skills to employees needed in the future


an additional ethical issue involves the...of an employees application for another position in the company


Which of the following is a limitation of using supervisors in performance reviews?

they may be less able to see the employee's task and interpersonal behaviors

In the selection procedure of a firm, what type of assessment plan is being used?

multiple hurdles

At spyglass Inc....which of the following methods should it use to hire new personael?

multiple hurdles

when different assessments are made using different scales, before they can be combined the raw score must be


a minimum assessment score that must be met or exceeded to advance the next assessment phase or to be eligible to receive a job offer is a

cut score

using high cut scores...

increase the number of false negative hiring outcomes

Interacting with recruiters and future coworkers during the hiring process is the...phase of the socialization process


the first stage of the socialization process is


processing a new employee's employment-related paperwork acquiring necessary keys and identification cards, and establishing an e-mail account for them is part of


Earlene Gibson....which of the following, if true would be the strongest counterargument for the implantation of this plan?

bioMd has a strong R&D

the Wolverines....this is an example of

divestiture socialization

Which of the following refers to the process of analyzing a hiring system to determine its performance and effectiveness?

staffing evaluation

indirect staffing costs

can be more significant than the direct costs but are more difficult to measure

Measurable factors critical to the firms success and lon and short term goals are...

key performance indicators

in terms of evaluating staffing systems, lower applicant quality is a

leading indicator

which of the following is both a leading and a lagging indcicator of staffing outcomes

number of applicants per position

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