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Chapter 12 - Information Systems and System Development
Terms in this set (47)
A collection of elements and procedures that interact to accomplish a goal.
Information system (IS)
A system used to generate information to support users in an organization.
The process of designing and implementing a new or modified system.
A comprehensive framework used to describe and manage an organization's business functions and systems.
Business intelligence (BI)
The process of gathering, storing, accessing, and analyzing data about a company in order to make better business decisions.
A collection of data related to a particular subject or department in a company.
A comprehensive collection of data about a company and its customers.
The process of using intelligent software to analyze data warehouses for patterns and relationships.
A system that is used throughout an entire enterprise (business, organization, government agency, and so).
A system that links multiple enterprises, such as a business and its suppliers and strategic partners.
A tie of system in which hardware, software, and other resources are used to facilitate communications and enhance productivity.
Document processing system
A type of system used to create electronic documents.
Document management system (DMS)
A type of system used to store, organize, and retrieve documents once they have been created in or converted to an electronic format.
Content management system (CMS)
A document management system that includes images, multimedia files, and other content in addition to conventional documents.
A system that allows employees to communicate with each other, as well as with business partners and customers.
Transaction processing system (TPS)
A type of information system that processes and records data created by an organization's business transactions.
Order entry system
A type of transaction system that records and manages order processing.
A type of transaction system that generates employee payroll amounts and reports.
A type of transaction system that deals with the financial transactions and financial record keeping for an organization.
Management information system (MIS)
A tie of information system that provides decision makers with preselected information that can be used to make middle-management decisions.
Decision support system (DSS)
A type of information system typically used by upper management that provides people with the tools and capabilities to organize and analyze their decision making information.
Geographic information system (GIS)
An information system that combines geographic information without types of data (such as information about customers, sales, and so forth) in order to provide a better understanding of the relationships among the data.
Electronic data interchange (EDI)
The transfer of data between different companies using the Internet or another network.
Enterprise resource planning (ERP)
A large integrated system that ties together all of a business's activities.
Inventory management system
A system used to track and manage inventory.
Product lifecycle management (PLM) system
A system designed to manage a product as it moves through the various stages of its life cycle, from design to retirement.
Computer-aided design (CAD)
A general term applied to the use of computer technology to automate design functions.
Computer-aided manufacturing (CAM)
A general term applied to the use of computer technology to automate manufacturing functions.
Artificial intelligence (AI) system
A system in which a commuter performs actions that are characteristic of human intelligence.
A program that performs specific tasks to help make a user's work environment more efficient or entertaining and that typically modifies its behavior based on the user's actions.
A computer system that provides the type of advice that would be expected from a human expert.
An expert system in which the human brain's patter-recognition process is emulated by the computer system.
The study of robot technology.
A device, controlled by a human operator or a computer, that can move and react to sensory input.
Information systems (IS) department
The department in an organization responsible for that organization's computers, systems, and other technology; also called the information technology (IT) department.
A person who studies systems in an organization in order to determine what work needs to be done and how this work may best be achieved.
Turning over specific business tasks to an outside vendor; increasingly, the vendor is located in a different country with lower labor costs.
Ssytem development life cycle (SDLC)
The process consisting of the six phases of stye development; preliminary investigation, system analysis, system design, system acquisition, system implementation, and system maintenance.
The phase of the system development life cycle in which a brief feasibility study is performed to assess whether or not a full-scale project should be undertaken.
The phase of the system development life cycle in which a problem area is thoroughly examined to determine that should be done.
The phase of the system development life cycle in which a model of the new system and how it will work is formally established.
The phase of the system development life cycle in which hardware, software, and other necessary system components are acquired.
A test used to measure computer system performance under typical usage conditions prior to purchase.
The phase of the system development life cycle that encompasses activities related to making the system operational.
The phase of the system development life cycle in which minor adjustments are made to the finished system to keep it operational until the end of the system's life or until the time that the system needs to be redesigned.
Traditional system development
An approach to system development whereby the six phases of the system development life cycle are carried out in a predetermined sequence.
A system development alternative whereby a small model, or prototype , of the system is built before the full-scale system development life cycle is undertaken.